Email

[Margins]

I have DSL comcast internet with a wireless router on my desktop and I can
get internet, but cannot access my comcast email. Express keeps asking for a
dial up connection and I don't have one. I have talked to HP, Comcast and
Vista and they all say it is not there problem. I can get my email on my
laptop that is wireless through the same router.

Can someone pleaseeeeeeeeeeeeeeeee help me?

 

[Guest]

I have DSL comcast internet with a wireless router on my desktop and I can
get internet, but cannot access my comcast email. Express keeps asking
for a
dial up connection and I don't have one. I have talked to HP, Comcast and
Vista and they all say it is not there problem. I can get my email on my
laptop that is wireless through the same router.

Can someone pleaseeeeeeeeeeeeeeeee help me?

Outlook Express won't run under Vista - you need to run Windows Mail
instead.

In Internet Explorer, click on Tools, then Internet Options, then
Connections, then the circle before Never dial a connection, then
Apply, then OK.

In Windows Mail, click on Tools, then Options, then Connection.
If there's no check mark in the box before Ask before switching
dial-up connections, click on this box and then Apply. If there's
a check mark in the box before Hang up after sending and receiving,
click on this box and then Apply. Click on OK.

If you're not fully set up for Comcast, check here:

<http://www.comcast.net/help/faq/index.jsp?faq=Emailtop17686&cookieattempt=1>

The instructions are for Outlook Express, but should also work for
Windows Mail if you avoid the One Click Fix.

 

[Gary VanderMolen]

In addition to the response Robert gave you, in Windows Mail go to
Tools, Accounts, select the account, Properties, Connection.
Make sure the box there is unchecked, that way it will use whatever
connection IE uses.

 

[kYONDA]

I have DSL comcast internet with a wireless router on my desktop and I can
get internet, but cannot access my comcast email. Express keeps asking for a
dial up connection and I don't have one. I have talked to HP, Comcast and
Vista and they all say it is not there problem. I can get my email on my
laptop that is wireless through the same router.

Can someone pleaseeeeeeeeeeeeeeeee help me?

 

[Guest]

In Internet Explorer, click on Tools, then Connections, then the circle
before
Never dial a connection, then Apply, then OK.

In Windows Mail, click on Tools,then Options, then Connection. If there is
no check mark in the box before Ask before switching dial-up connections,
click on this box and then Apply. If there is a check mark in the box
before Hang up after sending and receiving, click on this box and then
Apply.
Click on OK.