email won't donwload

  • Thread starter Thread starter johnv
  • Start date Start date
J

johnv

using outlook 97. will connect, but won't download mail.
Mailwasher will view or can go on webmail and it works
fine. After opening outlook, when I go to shut computer
down, I get a "ThorConnWndClass" file in a blue box that
has to shut down first. This was all working fine until
last week. ???
 
I don't know what the Thor... file means. A search on Microsoft came up
with nothing, so it probably isn't a Microsoft file.

First, I'd empty the deleted items folder. Next, I'd archive the older
files. Reducing the size of the primary .pst file might solve the problem.
I had a similar problem with failure to download that was solved in this
manner.
 
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