Email with DNS Problem

  • Thread starter Thread starter Jeraldleung
  • Start date Start date
J

Jeraldleung

Hi all,

When I try to send email to some of the site outside (e.g.
(e-mail address removed)). I got a undelivery message with the following error.

"Helo command rejected: need fully-qualified hostname"

Is it the problems of my DNS setting?

I just hold a private DNS but not a public one.

Thanks all,

Regards,
Jerald
 
Jeraldleung said:
Hi all,

When I try to send email to some of the site outside (e.g.
(e-mail address removed)). I got a undelivery message with the following error.

"Helo command rejected: need fully-qualified hostname"

Is it the problems of my DNS setting?

I just hold a private DNS but not a public one.
Click to expand...

You need to fix the SMTP server's HELO name to match the FQDN of the mail
server in the MX record.
You don't mention the SMTP server you are using, you'll need to check the
documentation for the mail server to fix its HELO name.
 
You need to fix the SMTP server's HELO name to match the FQDN
of the mail
server in the MX record.
You don't mention the SMTP server you are using, you'll need
to check the
documentation for the mail server to fix its HELO name.
Click to expand...

Thanks, Kevin!

I am using Windows Server 2000 with Merak Mail Server 7.0 .

Here’s what I saw in my DNS Forward Zone.

(same as parenet folder) - Mail Exhange - [10] mydomain.com.hk
mail - Alias - mydomain.com.hk
www - Alias - mail.mydomain.com.hk

and nothing in the Reverse Lookup Zone.

Thanks,
Jerald
 
Jeraldleung said:
I am using Windows Server 2000 with Merak Mail Server 7.0 .

Here’s what I saw in my DNS Forward Zone.

(same as parenet folder) - Mail Exhange - [10] mydomain.com.hk
mail - Alias - mydomain.com.hk
www - Alias - mail.mydomain.com.hk

and nothing in the Reverse Lookup Zone.
Click to expand...

I'm not familiar with this mail server, but some where in the Adminstration
interface you will find a way to configure the HELO/EHLO name, it should
match the MX, which is mydomain.com.hk.
 
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