email stuck in outbox and prevents other outgoing mail

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G

Guest

I have a message in the outbox which will not send and prevents other mail
from being sent. The mail that is "stuck", it also refuses to be deleted or
moved to another folder, also can not be displayed. The message displayed
when attempting to open the recalcitrant email is:"Windows Mail encountered
an unexpected problem while displaying this message. Check your computer for
low memory or low disk space and try again."

This is a new computer with Vista Premium (Home) and lots of memory.

What is up! How do I delete this problem email?
 
Same thing happened with my new Dell computer. Called the Dell tech line and
they worked for over an hour, even taking over control of my computer. They
could not fix the problem. Said Microsoft would have to come up with a
solution. The Dell techs set me up on Mozilla Thunderbird email system and
that is what I have been using for 4 months now. Still no solution from
Microsoft.
 
PDX said:
Same thing happened with my new Dell computer. Called the Dell tech line
and
they worked for over an hour, even taking over control of my computer.
They
could not fix the problem. Said Microsoft would have to come up with a
solution. The Dell techs set me up on Mozilla Thunderbird email system
and
that is what I have been using for 4 months now. Still no solution from
Microsoft.
Click to expand...

Use the WMutil from http://www.oehelp.com/WMUtil/Default.aspx
to clear the outbox.

Pay particular attention to the following to ensure that all functions
are available...

If Windows Mail is open, or if a current WinMail.exe process is running, the
Database functions are disabled, and the WinMail.exe process must be
terminated before these features can become available. (If WinMail is closed
and these buttons still remain disabled, then perform a CTRL-SHIFT-ESC, and
under Processes find WinMail.exe and click on it, and then click the End
Process button.)
 
mij,

I and several other people have had the same problem. Go to

www.oehelp.com/wmutil

and download Steve Cochran's utility. Then use the utility (after
unzipping) to compact your e-mail and the problem will go away. It worked
for me.

Good luck.

Dick in sunny AZ
 
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