email sent but not delivered when using templates in outlook

[Guest]

When I create an email using templates in Outlook 2003, the message appears
to have been sent, but no recipient recieves it.

 

[Sue Mosher [MVP-Outlook]]

Can you provide steps that someone else might use to duplicate the problem? What mail server?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Guest]

Sue
An Outlook template was originally set up then used to send a standard
email. The email was sent from a client outlook box, via Exchange Server (SBS
2003) to a number of contacts. Mail Server is SMTP. Within outlook email Icon
remians as "Unread". However, if original email is forwarded to contact email
sends and is recived fine. In this case email Icon shows as "Unread".

Does this help?

 

[Sue Mosher [MVP-Outlook]]

I don't understand what the unread icon has to do with it. A custom form doesn't have separate read/unread icons.

Was the form published or simply an .oft file? Were the contacts internal or external recipients?
--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers