Email open underneath Outlook (2002) window

[Guest]

When I OPEN an email message, Outlook opens the message in a new window, but
places that window underneath the outlook window. Any idea how to get this
new window to open on top of the Outlook window?

 

[BillR [MVP]]

see if updating your display drivers helps.

 

[Guest]

Updating the Display Drivers didn't solve the problem, but I did get it fixed:

Apparently something in my Windows profile was corrupted, so I logged in as
ADMIN, moved my existing profile to the C: drive, then logged in as me (to
create a new profile) and moved my PST files, favorites, documents, and
desktop to the new profile. This solved the problem.

 

[BillR [MVP]]

well, I would have never thought of that!

Updating the Display Drivers didn't solve the problem, but I did get it
fixed:

Apparently something in my Windows profile was corrupted, so I logged in
as
ADMIN, moved my existing profile to the C: drive, then logged in as me (to
create a new profile) and moved my PST files, favorites, documents, and
desktop to the new profile. This solved the problem.

 

[Guest]

BillR: Do you think there is an easier way to solve this. I have exactly the
same problem and I hate to move profiles in case I mess something else up.

 

[Guest]

I FIXED IT! MUCH EASIER SOLUTION ....!!!

Backup a copy of the folder C:\Docs & Sett\<username>\App Data\Msoft\Outlook
Delete all the files in the original folder.
Start Outlook and the PROBLEM IS SOLVED!!

 

[Guest]

I fixed it with a much easier solution:

- Backup a copy of the folder C:\Docs & Sett\<username>\App
Data\Msoft\Outlook
- Delete all the files in the original folder.
- Start Outlook and the PROBLEM IS SOLVED!!