| I have done that.
| shut down all firewalls disabled nortan but nothing changes.
| from what i see in the error info it gives me is that it is not able to
| connect to the mail server.
| seems that something is blocking that port.
| Could it be something in the program has gone bad or maybe a bad install.
| I know that sometimes with win 98 you can get a bad install and end up
with
| curpt files with in the OS..
| since it has never worked im leaning more that way.
| Im going to call Tech support where i bought the PC from ( DELL ).
| I hate to do it because no one there speeks english.
| sad part is i bought a DELL because of there support and now there no
better
| then the rest of them.
|
| "Frank Saunders, MS-MVP, IE/OE" wrote:
|
| > Turn off email scanning in your anti-virus. It provides no added
| > protection.
| > Email scanning slows down Sending and Receiving, sometimes enough that
OE
| > times out. Since some of the received messages have large (often virus)
| > attachments, which exasperates the problem.
| > Some Comcast users have found it necessary to totally uninstall Norton
and
| > switch to the free AVG with mail scanning off.
| >
| > See:
| > Error 0x800ccc0d or 0x800ccc0f When Receiving and Sending E-Mail
| > (talks about Norton AntiVirus but applies to McAfee and others, too)
| >
http://support.microsoft.com/?kbid=329918&sd=RMVP
| >
| > Norton invented email scanning and here's what they say:
| > From
http://help.expedient.com/mailnews/norton_antivirus.shtml
| >
| > "Disabling email protection does not leave you vulnerable to viruses and
| > malicious software in email. It is a separate layer of protection in
| > addition to Auto-Protect. Auto-Protect scans any incoming files,
including
| > email, as they are saved to your hard drive. As long as you keep your
virus
| > definitions up to date with LiveUpdate, and keep Auto-Protect enabled
and
| > set to scan files as they are created or downloaded, your system is
fully
| > protected."
| >
| > So Symantec used to say this often and clearly. The newer stuff doesn't
| > have the statement included as it was considered an embarrassment. If
you
| > know anyone who programs for Norton try to get them to talk about it.
| >
| > Also see
| > Error 0x800ccc0e, Socket Err 10061 (Outlook or Outlook Express &
Exchange)
| >
http://support.microsoft.com/?kbid=191687
| >
| > --
| > Frank Saunders, MS-MVP, IE/OE
| > Please respond in Newsgroup. Do not send email
| >
http://www.fjsmjs.com
| > Protect your PC
| >
http://www.microsoft.com/security/protect/
| >
| >
| > | > > This is a brand new pc with the OEM install from factory.
| > > the email has never work.
| > > it was SP1 and i updated it to SP2 before I ever tried to set up
e-mail.
| > >
| > > Maybe it has a bad install, bad files or something.
| > > is ther a way to reinstall outlook express?
| > >
| > >
| > > "Frank Saunders, MS-MVP, IE/OE" wrote:
| > >
| > >> What mail program?
| > >>
| > >> --
| > >> Frank Saunders, MS-MVP, IE/OE
| > >> Please respond in Newsgroup. Do not send email
| > >>
http://www.fjsmjs.com
| > >> Protect your PC
| > >>
http://www.microsoft.com/security/protect/
| > >>
| > >>
| > >> | > >> > Let me start off by saying the more i learn about windows xp the
more i
| > >> > love
| > >> > windows 98 LOL.
| > >> > as long as im loged in as the admin the e-mail works fine.
| > >> > but all the user acounts are being blocked.
| > >> > here is the error i get:
| > >> >
| > >> > The connection to the server has failed. Account:
'pop.xxxxxxxxx.com',
| > >> > Server: 'pop.xxxxxxxxxx.com', Protocol: POP3, Port: 110,
Secure(SSL):
| > >> > No,
| > >> > Socket Error: 10061, Error Number: 0x800CCC0E
| > >> >
| > >> > what i dont understand is why the admin account works but users
cant
| > >> > use
| > >> > there email.
| > >> >
| > >> > im useing Outlook express
| > >> > on Win XP SP2
| > >> > I have turned off all firewalls
| > >> > I can surf the net so i do have a connection
| > >> >
| > >> >
| > >>
| > >>
| > >>
Turning off the firewall is a bad idea. You're going to have additional
problems very soon.
