email is blocked as phishing by ms mail

  • Thread starter Thread starter joled
  • Start date Start date
J

joled

Hello,
We send out email campaigns to our customers that request email from
us notifying
them specials/sales/... We are a ligitimate company and these emails
are only sent
to customers that request these emails. A customer has a Vista system
and is using
Microsoft Mail to read is emails messages. He reports that email he
gets from us is
blocked by the mail reader and he receives the following message
"Windows Mail
thinks this email is suspicious and has blocked it" and has the option
to rad the
mail anyway.

My questions are
- why does our email get flagged as phishing email?
- is there a list that we are on for some reason the lists us as a
phishers that
MS Mail consults before opening an email?
- if so does anyone know how to contact the keeper ofthe list to
inquire as to how
we got on it and how to get off of it?

Thanks for any suggestions.
joled
 
apparently you have someone on your mailing list that does not want to be and reports your SPAM mail as phishing mail.

too bad.



(e-mail address removed)



Hello,
We send out email campaigns to our customers that request email from
us notifying
them specials/sales/... We are a ligitimate company and these emails
are only sent
to customers that request these emails. A customer has a Vista system
and is using
Microsoft Mail to read is emails messages. He reports that email he
gets from us is
blocked by the mail reader and he receives the following message
"Windows Mail
thinks this email is suspicious and has blocked it" and has the option
to rad the
mail anyway.

My questions are
- why does our email get flagged as phishing email?
- is there a list that we are on for some reason the lists us as a
phishers that
MS Mail consults before opening an email?
- if so does anyone know how to contact the keeper ofthe list to
inquire as to how
we got on it and how to get off of it?

Thanks for any suggestions.
joled
 
Does your email have any content such as images loaded from a domain
different from the email address you use to send the messages?
 
possibly one or more of the following.

(e-mail address removed)
(e-mail address removed)
(e-mail address removed)
(e-mail address removed)
(e-mail address removed)



(e-mail address removed)



Who does he report it to?
 
Q. If I am a Web site owner, how do I correct a warning or a block on my
legitimate site?
A. You can immediately submit a request for a correction. Microsoft Phishing
Filter has a built-in, Web-based feedback system in place to help customers
and Web site owners report any potential false warnings or blocks as quickly
as possible. In Windows Internet Explorer 7 or Windows Live Toolbar, from a
yellow warning, click Report this site as safe or from a red warning, click
Report that this is not a phishing website. This will take you to a feedback
page where you can indicate you are a site owner or representative. Follow
the instructions and provide the information on this site to submit a site
for review.
Once a dispute is submitted, a team of graders inspects the site in
question. All disputes should be submitted through the Web site reporting
process to ensure the quickest resolution.

from the IE7 FAQ

steve
 
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