email field causes outlook to crash

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Guest

When I try to edit or type an email address into the Email field in Outlook
2003 it causes it to crash. Everything else seems to work OK. I've tried
running the detect and repair, and I've uninstalled and reinstalled Office a
few times - and even cleaned the registry to try to fix it. But, the problem
still remains! Help! I like Outlook, but this might cause me to switch to
something else.
 
None of what you did would help. Cleaning the registry? How did you do that?

List the steps that caused this problem in the first place. List the error
messages you get.

Normally one would repair the Outlook Data File using the Inbox Repair Tool,
then create a new Outlook profile from scratch to troubleshoot crashes like
this.
 
I accidently forgot to specify that this is in the Contacts section. My inbox
seems to be fine, except now when I try to type a name from my contacts into
the To part of an email, nothing happens. It doesn't automatically pull up
their email like it used to.

I haven't received any error messages other than that Outlook has
encountered an error and needs to restart. I tried to fix it by just getting
rid of Outlook all together and reinstalling it with the hopes that somehow
it would restore something that may have gone missing.


Russ Valentine said:
None of what you did would help. Cleaning the registry? How did you do that?

List the steps that caused this problem in the first place. List the error
messages you get.

Normally one would repair the Outlook Data File using the Inbox Repair Tool,
then create a new Outlook profile from scratch to troubleshoot crashes like
this.
--
Russ Valentine
[MVP-Outlook]
Ilikemylaptop said:
When I try to edit or type an email address into the Email field in
Outlook
2003 it causes it to crash. Everything else seems to work OK. I've tried
running the detect and repair, and I've uninstalled and reinstalled Office
a
few times - and even cleaned the registry to try to fix it. But, the
problem
still remains! Help! I like Outlook, but this might cause me to switch
to
something else.
Click to expand...
Click to expand...
 
Then I would recommend doing what I suggested instead.
--
Russ Valentine
[MVP-Outlook]
Ilikemylaptop said:
I accidently forgot to specify that this is in the Contacts section. My
inbox
seems to be fine, except now when I try to type a name from my contacts
into
the To part of an email, nothing happens. It doesn't automatically pull up
their email like it used to.

I haven't received any error messages other than that Outlook has
encountered an error and needs to restart. I tried to fix it by just
getting
rid of Outlook all together and reinstalling it with the hopes that
somehow
it would restore something that may have gone missing.


Russ Valentine said:
None of what you did would help. Cleaning the registry? How did you do
that?

List the steps that caused this problem in the first place. List the
error
messages you get.

Normally one would repair the Outlook Data File using the Inbox Repair
Tool,
then create a new Outlook profile from scratch to troubleshoot crashes
like
this.
--
Russ Valentine
[MVP-Outlook]
message
When I try to edit or type an email address into the Email field in
Outlook
2003 it causes it to crash. Everything else seems to work OK. I've
tried
running the detect and repair, and I've uninstalled and reinstalled
Office
a
few times - and even cleaned the registry to try to fix it. But, the
problem
still remains! Help! I like Outlook, but this might cause me to
switch
to
something else.
Click to expand...
Click to expand...
Click to expand...
 
I gave it a shot. Ran the Inbox Repair Tool and started a new profile. Still
having the same problem. :-(

The Inbox Repair Tool didn't find any problems.

Russ Valentine said:
Then I would recommend doing what I suggested instead.
--
Russ Valentine
[MVP-Outlook]
Ilikemylaptop said:
I accidently forgot to specify that this is in the Contacts section. My
inbox
seems to be fine, except now when I try to type a name from my contacts
into
the To part of an email, nothing happens. It doesn't automatically pull up
their email like it used to.

I haven't received any error messages other than that Outlook has
encountered an error and needs to restart. I tried to fix it by just
getting
rid of Outlook all together and reinstalling it with the hopes that
somehow
it would restore something that may have gone missing.


Russ Valentine said:
None of what you did would help. Cleaning the registry? How did you do
that?

List the steps that caused this problem in the first place. List the
error
messages you get.

Normally one would repair the Outlook Data File using the Inbox Repair
Tool,
then create a new Outlook profile from scratch to troubleshoot crashes
like
this.
--
Russ Valentine
[MVP-Outlook]
message
When I try to edit or type an email address into the Email field in
Outlook
2003 it causes it to crash. Everything else seems to work OK. I've
tried
running the detect and repair, and I've uninstalled and reinstalled
Office
a
few times - and even cleaned the registry to try to fix it. But, the
problem
still remains! Help! I like Outlook, but this might cause me to
switch
to
something else.
Click to expand...
Click to expand...
Click to expand...
 
Also, as a strange sidenote. When i try to edit the email address in a
contact i can delete the address, add a space via the spacebar, add a
semi-colon, and other symbols, but i cannot type letters or numbers. i don't
know if that's helpful.

Ilikemylaptop said:
I gave it a shot. Ran the Inbox Repair Tool and started a new profile. Still
having the same problem. :-(

The Inbox Repair Tool didn't find any problems.

Russ Valentine said:
Then I would recommend doing what I suggested instead.
--
Russ Valentine
[MVP-Outlook]
Ilikemylaptop said:
I accidently forgot to specify that this is in the Contacts section. My
inbox
seems to be fine, except now when I try to type a name from my contacts
into
the To part of an email, nothing happens. It doesn't automatically pull up
their email like it used to.

I haven't received any error messages other than that Outlook has
encountered an error and needs to restart. I tried to fix it by just
getting
rid of Outlook all together and reinstalling it with the hopes that
somehow
it would restore something that may have gone missing.


:

None of what you did would help. Cleaning the registry? How did you do
that?

List the steps that caused this problem in the first place. List the
error
messages you get.

Normally one would repair the Outlook Data File using the Inbox Repair
Tool,
then create a new Outlook profile from scratch to troubleshoot crashes
like
this.
--
Russ Valentine
[MVP-Outlook]
message
When I try to edit or type an email address into the Email field in
Outlook
2003 it causes it to crash. Everything else seems to work OK. I've
tried
running the detect and repair, and I've uninstalled and reinstalled
Office
a
few times - and even cleaned the registry to try to fix it. But, the
problem
still remains! Help! I like Outlook, but this might cause me to
switch
to
something else.
Click to expand...
Click to expand...
Click to expand...
 
Assuming that at one point Outlook functioned, any idea what lead up to this
problem?
--
Russ Valentine
[MVP-Outlook]
Ilikemylaptop said:
Also, as a strange sidenote. When i try to edit the email address in a
contact i can delete the address, add a space via the spacebar, add a
semi-colon, and other symbols, but i cannot type letters or numbers. i
don't
know if that's helpful.

Ilikemylaptop said:
I gave it a shot. Ran the Inbox Repair Tool and started a new profile.
Still
having the same problem. :-(

The Inbox Repair Tool didn't find any problems.

Russ Valentine said:
Then I would recommend doing what I suggested instead.
--
Russ Valentine
[MVP-Outlook]
message
I accidently forgot to specify that this is in the Contacts section.
My
inbox
seems to be fine, except now when I try to type a name from my
contacts
into
the To part of an email, nothing happens. It doesn't automatically
pull up
their email like it used to.

I haven't received any error messages other than that Outlook has
encountered an error and needs to restart. I tried to fix it by just
getting
rid of Outlook all together and reinstalling it with the hopes that
somehow
it would restore something that may have gone missing.


:

None of what you did would help. Cleaning the registry? How did you
do
that?

List the steps that caused this problem in the first place. List the
error
messages you get.

Normally one would repair the Outlook Data File using the Inbox
Repair
Tool,
then create a new Outlook profile from scratch to troubleshoot
crashes
like
this.
--
Russ Valentine
[MVP-Outlook]
message
When I try to edit or type an email address into the Email field
in
Outlook
2003 it causes it to crash. Everything else seems to work OK. I've
tried
running the detect and repair, and I've uninstalled and
reinstalled
Office
a
few times - and even cleaned the registry to try to fix it. But,
the
problem
still remains! Help! I like Outlook, but this might cause me to
switch
to
something else.
Click to expand...
Click to expand...
Click to expand...
 
I have no idea what caused the problem. It just started happening a couple
days ago. I've been using this version of Outlook for about a year without
any problems. I just discovered this morning that sending an email will crash
Outlook as well. The email will send, but it just restarts Outlook.

Russ Valentine said:
Assuming that at one point Outlook functioned, any idea what lead up to this
problem?
--
Russ Valentine
[MVP-Outlook]
Ilikemylaptop said:
Also, as a strange sidenote. When i try to edit the email address in a
contact i can delete the address, add a space via the spacebar, add a
semi-colon, and other symbols, but i cannot type letters or numbers. i
don't
know if that's helpful.

Ilikemylaptop said:
I gave it a shot. Ran the Inbox Repair Tool and started a new profile.
Still
having the same problem. :-(

The Inbox Repair Tool didn't find any problems.

:

Then I would recommend doing what I suggested instead.
--
Russ Valentine
[MVP-Outlook]
message
I accidently forgot to specify that this is in the Contacts section.
My
inbox
seems to be fine, except now when I try to type a name from my
contacts
into
the To part of an email, nothing happens. It doesn't automatically
pull up
their email like it used to.

I haven't received any error messages other than that Outlook has
encountered an error and needs to restart. I tried to fix it by just
getting
rid of Outlook all together and reinstalling it with the hopes that
somehow
it would restore something that may have gone missing.


:

None of what you did would help. Cleaning the registry? How did you
do
that?

List the steps that caused this problem in the first place. List the
error
messages you get.

Normally one would repair the Outlook Data File using the Inbox
Repair
Tool,
then create a new Outlook profile from scratch to troubleshoot
crashes
like
this.
--
Russ Valentine
[MVP-Outlook]
message
When I try to edit or type an email address into the Email field
in
Outlook
2003 it causes it to crash. Everything else seems to work OK. I've
tried
running the detect and repair, and I've uninstalled and
reinstalled
Office
a
few times - and even cleaned the registry to try to fix it. But,
the
problem
still remains! Help! I like Outlook, but this might cause me to
switch
to
something else.
Click to expand...
Click to expand...
Click to expand...
 
Most of your symptoms suggest trouble with the address service. When you
created your new profile, did you do so from scratch with a unique name?
Have you checked the configuration of the Outlook Address Book Service to
make sure it is functioning correctly?
--
Russ Valentine
[MVP-Outlook]
Ilikemylaptop said:
I have no idea what caused the problem. It just started happening a couple
days ago. I've been using this version of Outlook for about a year without
any problems. I just discovered this morning that sending an email will
crash
Outlook as well. The email will send, but it just restarts Outlook.

Russ Valentine said:
Assuming that at one point Outlook functioned, any idea what lead up to
this
problem?
--
Russ Valentine
[MVP-Outlook]
message
Also, as a strange sidenote. When i try to edit the email address in a
contact i can delete the address, add a space via the spacebar, add a
semi-colon, and other symbols, but i cannot type letters or numbers. i
don't
know if that's helpful.

:

I gave it a shot. Ran the Inbox Repair Tool and started a new profile.
Still
having the same problem. :-(

The Inbox Repair Tool didn't find any problems.

:

Then I would recommend doing what I suggested instead.
--
Russ Valentine
[MVP-Outlook]
message
I accidently forgot to specify that this is in the Contacts
section.
My
inbox
seems to be fine, except now when I try to type a name from my
contacts
into
the To part of an email, nothing happens. It doesn't automatically
pull up
their email like it used to.

I haven't received any error messages other than that Outlook has
encountered an error and needs to restart. I tried to fix it by
just
getting
rid of Outlook all together and reinstalling it with the hopes
that
somehow
it would restore something that may have gone missing.


:

None of what you did would help. Cleaning the registry? How did
you
do
that?

List the steps that caused this problem in the first place. List
the
error
messages you get.

Normally one would repair the Outlook Data File using the Inbox
Repair
Tool,
then create a new Outlook profile from scratch to troubleshoot
crashes
like
this.
--
Russ Valentine
[MVP-Outlook]
in
message
When I try to edit or type an email address into the Email
field
in
Outlook
2003 it causes it to crash. Everything else seems to work OK.
I've
tried
running the detect and repair, and I've uninstalled and
reinstalled
Office
a
few times - and even cleaned the registry to try to fix it.
But,
the
problem
still remains! Help! I like Outlook, but this might cause me
to
switch
to
something else.
Click to expand...
Click to expand...
Click to expand...
 
I don't know exactly what you mean by creating a new profile. I created a new
..pst if that's what you mean. I'm also not sure where/how to check the
configuration of the Outlook Address Book Service.

Thanks for all your help! I really appreciate it.

Russ Valentine said:
Most of your symptoms suggest trouble with the address service. When you
created your new profile, did you do so from scratch with a unique name?
Have you checked the configuration of the Outlook Address Book Service to
make sure it is functioning correctly?
--
Russ Valentine
[MVP-Outlook]
Ilikemylaptop said:
I have no idea what caused the problem. It just started happening a couple
days ago. I've been using this version of Outlook for about a year without
any problems. I just discovered this morning that sending an email will
crash
Outlook as well. The email will send, but it just restarts Outlook.

Russ Valentine said:
Assuming that at one point Outlook functioned, any idea what lead up to
this
problem?
--
Russ Valentine
[MVP-Outlook]
message
Also, as a strange sidenote. When i try to edit the email address in a
contact i can delete the address, add a space via the spacebar, add a
semi-colon, and other symbols, but i cannot type letters or numbers. i
don't
know if that's helpful.

:

I gave it a shot. Ran the Inbox Repair Tool and started a new profile.
Still
having the same problem. :-(

The Inbox Repair Tool didn't find any problems.

:

Then I would recommend doing what I suggested instead.
--
Russ Valentine
[MVP-Outlook]
message
I accidently forgot to specify that this is in the Contacts
section.
My
inbox
seems to be fine, except now when I try to type a name from my
contacts
into
the To part of an email, nothing happens. It doesn't automatically
pull up
their email like it used to.

I haven't received any error messages other than that Outlook has
encountered an error and needs to restart. I tried to fix it by
just
getting
rid of Outlook all together and reinstalling it with the hopes
that
somehow
it would restore something that may have gone missing.


:

None of what you did would help. Cleaning the registry? How did
you
do
that?

List the steps that caused this problem in the first place. List
the
error
messages you get.

Normally one would repair the Outlook Data File using the Inbox
Repair
Tool,
then create a new Outlook profile from scratch to troubleshoot
crashes
like
this.
--
Russ Valentine
[MVP-Outlook]
in
message
When I try to edit or type an email address into the Email
field
in
Outlook
2003 it causes it to crash. Everything else seems to work OK.
I've
tried
running the detect and repair, and I've uninstalled and
reinstalled
Office
a
few times - and even cleaned the registry to try to fix it.
But,
the
problem
still remains! Help! I like Outlook, but this might cause me
to
switch
to
something else.
Click to expand...
Click to expand...
Click to expand...
 
Well no wonder. Why didn't you say so?
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out2003

--
Russ Valentine
[MVP-Outlook]
Ilikemylaptop said:
I don't know exactly what you mean by creating a new profile. I created a
new
.pst if that's what you mean. I'm also not sure where/how to check the
configuration of the Outlook Address Book Service.

Thanks for all your help! I really appreciate it.

Russ Valentine said:
Most of your symptoms suggest trouble with the address service. When you
created your new profile, did you do so from scratch with a unique name?
Have you checked the configuration of the Outlook Address Book Service to
make sure it is functioning correctly?
--
Russ Valentine
[MVP-Outlook]
message
I have no idea what caused the problem. It just started happening a
couple
days ago. I've been using this version of Outlook for about a year
without
any problems. I just discovered this morning that sending an email will
crash
Outlook as well. The email will send, but it just restarts Outlook.

:

Assuming that at one point Outlook functioned, any idea what lead up
to
this
problem?
--
Russ Valentine
[MVP-Outlook]
message
Also, as a strange sidenote. When i try to edit the email address in
a
contact i can delete the address, add a space via the spacebar, add
a
semi-colon, and other symbols, but i cannot type letters or numbers.
i
don't
know if that's helpful.

:

I gave it a shot. Ran the Inbox Repair Tool and started a new
profile.
Still
having the same problem. :-(

The Inbox Repair Tool didn't find any problems.

:

Then I would recommend doing what I suggested instead.
--
Russ Valentine
[MVP-Outlook]
in
message
I accidently forgot to specify that this is in the Contacts
section.
My
inbox
seems to be fine, except now when I try to type a name from my
contacts
into
the To part of an email, nothing happens. It doesn't
automatically
pull up
their email like it used to.

I haven't received any error messages other than that Outlook
has
encountered an error and needs to restart. I tried to fix it by
just
getting
rid of Outlook all together and reinstalling it with the hopes
that
somehow
it would restore something that may have gone missing.


:

None of what you did would help. Cleaning the registry? How
did
you
do
that?

List the steps that caused this problem in the first place.
List
the
error
messages you get.

Normally one would repair the Outlook Data File using the
Inbox
Repair
Tool,
then create a new Outlook profile from scratch to troubleshoot
crashes
like
this.
--
Russ Valentine
[MVP-Outlook]
"Ilikemylaptop" <[email protected]>
wrote
in
message
When I try to edit or type an email address into the Email
field
in
Outlook
2003 it causes it to crash. Everything else seems to work
OK.
I've
tried
running the detect and repair, and I've uninstalled and
reinstalled
Office
a
few times - and even cleaned the registry to try to fix it.
But,
the
problem
still remains! Help! I like Outlook, but this might cause
me
to
switch
to
something else.
Click to expand...
Click to expand...
Click to expand...
 
Ok, I did that. Still no change. I still can't add an email address to a
contact, unless it's just punctuation marks.

Russ Valentine said:
Well no wonder. Why didn't you say so?
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out2003

--
Russ Valentine
[MVP-Outlook]
Ilikemylaptop said:
I don't know exactly what you mean by creating a new profile. I created a
new
.pst if that's what you mean. I'm also not sure where/how to check the
configuration of the Outlook Address Book Service.

Thanks for all your help! I really appreciate it.

Russ Valentine said:
Most of your symptoms suggest trouble with the address service. When you
created your new profile, did you do so from scratch with a unique name?
Have you checked the configuration of the Outlook Address Book Service to
make sure it is functioning correctly?
--
Russ Valentine
[MVP-Outlook]
message
I have no idea what caused the problem. It just started happening a
couple
days ago. I've been using this version of Outlook for about a year
without
any problems. I just discovered this morning that sending an email will
crash
Outlook as well. The email will send, but it just restarts Outlook.

:

Assuming that at one point Outlook functioned, any idea what lead up
to
this
problem?
--
Russ Valentine
[MVP-Outlook]
message
Also, as a strange sidenote. When i try to edit the email address in
a
contact i can delete the address, add a space via the spacebar, add
a
semi-colon, and other symbols, but i cannot type letters or numbers.
i
don't
know if that's helpful.

:

I gave it a shot. Ran the Inbox Repair Tool and started a new
profile.
Still
having the same problem. :-(

The Inbox Repair Tool didn't find any problems.

:

Then I would recommend doing what I suggested instead.
--
Russ Valentine
[MVP-Outlook]
in
message
I accidently forgot to specify that this is in the Contacts
section.
My
inbox
seems to be fine, except now when I try to type a name from my
contacts
into
the To part of an email, nothing happens. It doesn't
automatically
pull up
their email like it used to.

I haven't received any error messages other than that Outlook
has
encountered an error and needs to restart. I tried to fix it by
just
getting
rid of Outlook all together and reinstalling it with the hopes
that
somehow
it would restore something that may have gone missing.


:

None of what you did would help. Cleaning the registry? How
did
you
do
that?

List the steps that caused this problem in the first place.
List
the
error
messages you get.

Normally one would repair the Outlook Data File using the
Inbox
Repair
Tool,
then create a new Outlook profile from scratch to troubleshoot
crashes
like
this.
--
Russ Valentine
[MVP-Outlook]
"Ilikemylaptop" <[email protected]>
wrote
in
message
When I try to edit or type an email address into the Email
field
in
Outlook
2003 it causes it to crash. Everything else seems to work
OK.
I've
tried
running the detect and repair, and I've uninstalled and
reinstalled
Office
a
few times - and even cleaned the registry to try to fix it.
But,
the
problem
still remains! Help! I like Outlook, but this might cause
me
to
switch
to
something else.
Click to expand...
Click to expand...
Click to expand...
 
I have no other ideas. I have never seen the behavior you claim reported
before.
--
Russ Valentine
[MVP-Outlook]
Ilikemylaptop said:
Ok, I did that. Still no change. I still can't add an email address to a
contact, unless it's just punctuation marks.

Russ Valentine said:
Well no wonder. Why didn't you say so?
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out2003

--
Russ Valentine
[MVP-Outlook]
message
I don't know exactly what you mean by creating a new profile. I created
a
new
.pst if that's what you mean. I'm also not sure where/how to check the
configuration of the Outlook Address Book Service.

Thanks for all your help! I really appreciate it.

:

Most of your symptoms suggest trouble with the address service. When
you
created your new profile, did you do so from scratch with a unique
name?
Have you checked the configuration of the Outlook Address Book Service
to
make sure it is functioning correctly?
--
Russ Valentine
[MVP-Outlook]
message
I have no idea what caused the problem. It just started happening a
couple
days ago. I've been using this version of Outlook for about a year
without
any problems. I just discovered this morning that sending an email
will
crash
Outlook as well. The email will send, but it just restarts Outlook.

:

Assuming that at one point Outlook functioned, any idea what lead
up
to
this
problem?
--
Russ Valentine
[MVP-Outlook]
message
Also, as a strange sidenote. When i try to edit the email address
in
a
contact i can delete the address, add a space via the spacebar,
add
a
semi-colon, and other symbols, but i cannot type letters or
numbers.
i
don't
know if that's helpful.

:

I gave it a shot. Ran the Inbox Repair Tool and started a new
profile.
Still
having the same problem. :-(

The Inbox Repair Tool didn't find any problems.

:

Then I would recommend doing what I suggested instead.
--
Russ Valentine
[MVP-Outlook]
"Ilikemylaptop" <[email protected]>
wrote
in
message
I accidently forgot to specify that this is in the Contacts
section.
My
inbox
seems to be fine, except now when I try to type a name from
my
contacts
into
the To part of an email, nothing happens. It doesn't
automatically
pull up
their email like it used to.

I haven't received any error messages other than that
Outlook
has
encountered an error and needs to restart. I tried to fix it
by
just
getting
rid of Outlook all together and reinstalling it with the
hopes
that
somehow
it would restore something that may have gone missing.


:

None of what you did would help. Cleaning the registry? How
did
you
do
that?

List the steps that caused this problem in the first place.
List
the
error
messages you get.

Normally one would repair the Outlook Data File using the
Inbox
Repair
Tool,
then create a new Outlook profile from scratch to
troubleshoot
crashes
like
this.
--
Russ Valentine
[MVP-Outlook]
"Ilikemylaptop" <[email protected]>
wrote
in
message
When I try to edit or type an email address into the
Email
field
in
Outlook
2003 it causes it to crash. Everything else seems to work
OK.
I've
tried
running the detect and repair, and I've uninstalled and
reinstalled
Office
a
few times - and even cleaned the registry to try to fix
it.
But,
the
problem
still remains! Help! I like Outlook, but this might
cause
me
to
switch
to
something else.
Click to expand...
Click to expand...
Click to expand...
 
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