email/browser problem

  • Thread starter Thread starter Guest
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Guest

Hi guys hopefully someone may be able to advise on this one
we have a computer that we removed aol from running xp home
sending and reciving email all ok, web brousing all ok but when you try to
access help or any other button in incredimail nothing happens any ideas
 
morphukman said:
Hi guys hopefully someone may be able to advise on this one
we have a computer that we removed aol from running xp home
sending and reciving email all ok, web brousing all ok but when you try to
access help or any other button in incredimail nothing happens any ideas
Click to expand...

Ask Incredimail.
 
Hi,guys,i'm also hoping someone can help me.
I'm unable to open my browser and view websites.I'm afraid i might have pick
up some spy and adware.Need help to retrieve my browser and remove all those
wares.
frank wrote
 
Hi i dont know if this will help you but i eventualy resolved the problem it
was the security settings had changed after a download that came in at the
same time as removing other software so look there as well
i also find ad-aware se and cw shredder both fairly good they are both avail
via download.com hope it helps
dave
 
jonfran said:
Hi,guys,i'm also hoping someone can help me.
I'm unable to open my browser and view websites.I'm afraid i might
have pick up some spy and adware.Need help to retrieve my browser and
remove all those wares.
frank wrote
Click to expand...

First eliminate any spyware.
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

CAUTION!!!!! Removing some spyware can damage the Winsock stact. Before
you try to remove spyware using any of these programs , download a copy of
LSP-Fix - a free program to repair damaged Winsock 2 stacks (all Windows
versions)
http://www.cexx.org/lspfix.htm
Winsockfix for W95, W98, ME, NT, 2000, XP
http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
Directions here: http://www.tacktech.com/display.cfm?ttid=257
WinXP:
Get WinSockxpFix
http://www.spychecker.com/program/winsockxpfix.html
How to Reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/kb/299357
In WinXP SP2: You can fix Winsock by going to Start | Run and typing
CMD
In the command window type
netsh winsock reset

See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.intermute.com/products/cwshredder
**Post your HijackThis log to
http://forums.spywareinfo.com/
http://forums.tomcoyote.org/
http://castlecops.com/forum67.html
http://www.wilderssecurity.com/ or the Spyware forum at
http://forum.aumha.org/viewforum.php?f=30 for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.

See this link for information about malware:
http://arstechnica.com/articles/paedia/malware.ars

If nothing there helps, please post back to this thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/
 
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