Email addresses not being remembered

  • Thread starter Thread starter Pete
  • Start date Start date
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Pete

I selected an email address from my contacts list Outlook used to remember
the address so next time I was offered the address (amongst others) in a
dropdown list but now Outlook remembers the address during the session but
next time the program is started the address is no longer there and I have
to select it from my contacts list. It looks like I might have changed some
setting to cause this but dont know how to put this right.

Just in case this is relevant, I have the normal Contacts folder and two
others and one of the other folders is selected to show on top of the list
when selecting an address.
 
When Outlook stops writing to its autocompletion cache, the easiest way to
fix it is to create a new Outlook profile.
 
If I create a new profile, is it possible to transfer existing accounts, pst
file, signatures etc to this profile and then delete the old profile?

Russ Valentine said:
When Outlook stops writing to its autocompletion cache, the easiest way to
fix it is to create a new Outlook profile.
--
Russ Valentine
[MVP-Outlook]
Pete said:
I selected an email address from my contacts list Outlook used to remember
the address so next time I was offered the address (amongst others) in a
dropdown list but now Outlook remembers the address during the session but
next time the program is started the address is no longer there and I have
to select it from my contacts list. It looks like I might have changed
some setting to cause this but dont know how to put this right.

Just in case this is relevant, I have the normal Contacts folder and two
others and one of the other folders is selected to show on top of the
list when selecting an address.
Click to expand...
Click to expand...
 
It's best to recreate the accounts, but all the data can be transferred.
Just use the same data file.
--
Russ Valentine
[MVP-Outlook]
Pete said:
If I create a new profile, is it possible to transfer existing accounts,
pst file, signatures etc to this profile and then delete the old profile?

Russ Valentine said:
When Outlook stops writing to its autocompletion cache, the easiest way
to fix it is to create a new Outlook profile.
--
Russ Valentine
[MVP-Outlook]
Pete said:
I selected an email address from my contacts list Outlook used to
remember the address so next time I was offered the address (amongst
others) in a dropdown list but now Outlook remembers the address during
the session but next time the program is started the address is no longer
there and I have to select it from my contacts list. It looks like I
might have changed some setting to cause this but dont know how to put
this right.

Just in case this is relevant, I have the normal Contacts folder and two
others and one of the other folders is selected to show on top of the
list when selecting an address.
Click to expand...
Click to expand...
Click to expand...
 
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