email addresses not available when creating a new message

  • Thread starter Thread starter Brian
  • Start date Start date
B

Brian

My hard drive recently crashed and a new one installed. I had been fortunate
that prior to the crash I copied my address book in contacts to a pst file.
I successfully imported the pst file and the contacts appear as they should
under the contacts tab of outlook. The way that I have these organized is I
have four different contact files. I had thought of them as folders. Prior
to the crash, I could create a new email, hit the "TO" button, select the
address book that contained the email and send the email without a problem.
Now, I hit the "TO" button and only one of the address books displays, the
one titled "Contacts". I tried to "FIND" a contact in the other books
without success. Is there anything I can do to get these other books to
display - without having to recreate all the addresses?

Thanks in advance for any help.

Brian
 
Right click each Contacts folder and click Properties | Address Book tab |
tick the box to "show as an Outlook address book"

If you cannot tick the box (it may be greyed out), have a read of Russ
Valentine's almost daily posted instructions on how to fix your Contacts
after you incorrectly move Outlook data.

Oh and you forgot to mention your version - rather crucial in most Outlook
issues! Here are some tips about how to post questions:
http://support.microsoft.com/?id=555375

Regards

Judy Gleeson
MVP Outlook
Trainer and Consultant

There are various articles about using Outlook here:
www.judygleeson.com/articles.aspx
Canberra, Australia

"What do we live for, if it is not to make life less difficult for each
other?"
George Eliot
 
THANK YOU JUDY! - You are a genius!

Judy Gleeson (MVP Outlook) said:
Right click each Contacts folder and click Properties | Address Book tab |
tick the box to "show as an Outlook address book"

If you cannot tick the box (it may be greyed out), have a read of Russ
Valentine's almost daily posted instructions on how to fix your Contacts
after you incorrectly move Outlook data.

Oh and you forgot to mention your version - rather crucial in most Outlook
issues! Here are some tips about how to post questions:
http://support.microsoft.com/?id=555375

Regards

Judy Gleeson
MVP Outlook
Trainer and Consultant

There are various articles about using Outlook here:
www.judygleeson.com/articles.aspx
Canberra, Australia

"What do we live for, if it is not to make life less difficult for each
other?"
George Eliot
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