Email Address not being picked up when "sending message to Contact

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Guest

In Outlook 2003 when the contact is selected and the user chooses the "send
message to contact option" they get the error message that there is no valid
email address for the contact, even though there is. I was thinking that
this may be due to outlook picking up the fax number as an email address?
This does not happen to every contact only those that have been imported from
an Outlook 2000 pst file.

Thanks in advance for any help offered.
 
Look again.
That messages tells you there is not a valid email address in that Contact
Record.
I bet it's right. Your Contact record is probably corrupt.
 
Sorry to disappoint you but there is definitely an email address within each
of the contacts, I wouldn't need to post a question on this website if there
wasn't!!!

The email addresses are picked up, as e-mail addresses when selecting the
contact from the address book but not when highlighting and selecting the
option "send message to contact". The user has other contact folders where
she is able to use this option.

If all of the contacts within the folder are corrupt how can this be fixed
without having to recreate each contact.

Russ Valentine said:
Look again.
That messages tells you there is not a valid email address in that Contact
Record.
I bet it's right. Your Contact record is probably corrupt.
--
Russ Valentine
[MVP-Outlook]
Foss said:
In Outlook 2003 when the contact is selected and the user chooses the
"send
message to contact option" they get the error message that there is no
valid
email address for the contact, even though there is. I was thinking that
this may be due to outlook picking up the fax number as an email address?
This does not happen to every contact only those that have been imported
from
an Outlook 2000 pst file.

Thanks in advance for any help offered.
Click to expand...
Click to expand...
 
I've seen no similar reports. Imported Contacts often have corrupt
addresses.
What information store are you using? Have you tried to repair it?
--
Russ Valentine
[MVP-Outlook]
Foss said:
Sorry to disappoint you but there is definitely an email address within
each
of the contacts, I wouldn't need to post a question on this website if
there
wasn't!!!

The email addresses are picked up, as e-mail addresses when selecting the
contact from the address book but not when highlighting and selecting the
option "send message to contact". The user has other contact folders
where
she is able to use this option.

If all of the contacts within the folder are corrupt how can this be fixed
without having to recreate each contact.

Russ Valentine said:
Look again.
That messages tells you there is not a valid email address in that
Contact
Record.
I bet it's right. Your Contact record is probably corrupt.
--
Russ Valentine
[MVP-Outlook]
Foss said:
In Outlook 2003 when the contact is selected and the user chooses the
"send
message to contact option" they get the error message that there is no
valid
email address for the contact, even though there is. I was thinking
that
this may be due to outlook picking up the fax number as an email
address?
This does not happen to every contact only those that have been
imported
from
an Outlook 2000 pst file.

Thanks in advance for any help offered.
Click to expand...
Click to expand...
Click to expand...
 
I am having the same problem as Foss, how would you repair the corrupted
addresses.

Russ Valentine said:
I've seen no similar reports. Imported Contacts often have corrupt
addresses.
What information store are you using? Have you tried to repair it?
--
Russ Valentine
[MVP-Outlook]
Foss said:
Sorry to disappoint you but there is definitely an email address within
each
of the contacts, I wouldn't need to post a question on this website if
there
wasn't!!!

The email addresses are picked up, as e-mail addresses when selecting the
contact from the address book but not when highlighting and selecting the
option "send message to contact". The user has other contact folders
where
she is able to use this option.

If all of the contacts within the folder are corrupt how can this be fixed
without having to recreate each contact.

Russ Valentine said:
Look again.
That messages tells you there is not a valid email address in that
Contact
Record.
I bet it's right. Your Contact record is probably corrupt.
--
Russ Valentine
[MVP-Outlook]
In Outlook 2003 when the contact is selected and the user chooses the
"send
message to contact option" they get the error message that there is no
valid
email address for the contact, even though there is. I was thinking
that
this may be due to outlook picking up the fax number as an email
address?
This does not happen to every contact only those that have been
imported
from
an Outlook 2000 pst file.

Thanks in advance for any help offered.
Click to expand...
Click to expand...
Click to expand...
 
Post the steps used to create these email address entries and how you have
verified that they are corrupt.
--
Russ Valentine
[MVP-Outlook]
Nicci said:
I am having the same problem as Foss, how would you repair the corrupted
addresses.

Russ Valentine said:
I've seen no similar reports. Imported Contacts often have corrupt
addresses.
What information store are you using? Have you tried to repair it?
--
Russ Valentine
[MVP-Outlook]
Foss said:
Sorry to disappoint you but there is definitely an email address within
each
of the contacts, I wouldn't need to post a question on this website if
there
wasn't!!!

The email addresses are picked up, as e-mail addresses when selecting
the
contact from the address book but not when highlighting and selecting
the
option "send message to contact". The user has other contact folders
where
she is able to use this option.

If all of the contacts within the folder are corrupt how can this be
fixed
without having to recreate each contact.

:

Look again.
That messages tells you there is not a valid email address in that
Contact
Record.
I bet it's right. Your Contact record is probably corrupt.
--
Russ Valentine
[MVP-Outlook]
In Outlook 2003 when the contact is selected and the user chooses
the
"send
message to contact option" they get the error message that there is
no
valid
email address for the contact, even though there is. I was thinking
that
this may be due to outlook picking up the fax number as an email
address?
This does not happen to every contact only those that have been
imported
from
an Outlook 2000 pst file.

Thanks in advance for any help offered.
Click to expand...
Click to expand...
Click to expand...
 
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