EGroup Dialler(Dialler) EgroupAccess (Dialler )E Group Adware

  • Thread starter Thread starter Bob
  • Start date Start date
B

Bob

None of these will be cleaned from your computer,it keeps
telling you they are removed , but they just come back,
brutal customer service here where you cannot report this
 
None of these will be cleaned from your computer,it keeps
telling you they are removed , but they just come back,
brutal customer service here where you cannot report this
Click to expand...


First of all - send a Suspected Spyware Report through the Tools menu of
MSAS to the SpyNet.

Then turn off the System Restore: Start-> right click on My computer ->
Properties -> System restore -> select the box ' Turn off system restore '
and press Apply, then exit.
(Remember to turn it on - i.e. deselect that box - again after cleaning the
system!!)

Next start the computer in the Safe mode (F8 during boot-up), run Windows
Explorer, go to your profile temporary folders (usually C:\Documents and
Settings\username\local settings\temp and c:\Documents and
Settings\username\local settings\Temporary Internet Files\Content.IE5) and
delete all the files in those directories and subdirectories. Then do a
full system scan with MS AntiSpyware (check the proper option under Scan
settings). Scan the computer with the antivirus software that you use. And
also with some other "cleaning" software such as:

Spybot Search&Destroy http://www.majorgeeks.com/download2471.html
HijackThis http://www.majorgeeks.com/download3155.html
CWShredder http://www.majorgeeks.com/download3019.html
Ad-Aware SE Personal http://www.lavasoft.com/software/adaware/
McAfee Stinger http://vil.nai.com/vil/stinger/

If you run HijackThis you can check the log it prepares - just copy and
paste it to the http://www.hijackthis.de web page and click analyze button.

Need a free antivirus? Try this one http://www.free-av.com

And protect your system with antispyware, antivirus and firewall software.
Keep this software up to date.
Also KEEP THE SYSTEM UP TO DATE (http://www.windowsupdate.com)

Take a look also here:
http://www3.ca.com/securityadvisor/pest/pest.aspx?id=453079034
http://www3.ca.com/securityadvisor/pest/pest.aspx?id=453075906
 
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