G
Guest
I see a lot of information about this subject, but nothing that addresses my
problem. I'm a computer tech with a rather large company of over 10,000
worldwide. Due to sensitive data issues, we encrypt the My Documents folder
and the Outlook folder on every computer in the company. I deal mainly with
laptops. When a laptop hard drive is dying, I need to get the data from it.
It is not bootable when I get it, so I connect it to a USB device I connect
toa box I built for data recovery. The laptop hard drive is now a slave
drive to the desktop computer. In some cases, not many, but enough to
warrant this question, I can see the file structure except for the encrypted
folders.
In order to run the EFS Recovery process in house, I need to be able to see
the data so I can unencrypt it after running the Backup and Restore on the
slave drive. But I can't even run the NTBackup on those folders because they
appear invisible. Even a hard drive search gives me nothing. Show all
hidden files is checked so I can see everything.
Some think MS encrypted data really isn't where you see it, but is mirrored
somewhere else for its own protection. I'm sure it is still on the hard
drive. I just can't see or find it.
I need to know how to locate that encrypted data so as to be able to run the
NTBackup and Restore features of EFS Recovery to unencrypt it. I would think
it would be a rather simple solution and I may be overlooking something here,
but I'm just not seeing it.
Please, if anyone knows where this data is hiding and how to expose it so I
can recover it, I would appreciate it. Tried calling MS on this and kept
getting pushed up the ladder until they wanted to send this to the
Professional level and charge me $245.00. Because this is business related,
I couldn't authorize that expense. So, I'm trying this forum in hopes
someone can help me out.
Thank you for any information that may help. If you want to contact me
directly, please send email to (e-mail address removed)
Thanx, Rick
problem. I'm a computer tech with a rather large company of over 10,000
worldwide. Due to sensitive data issues, we encrypt the My Documents folder
and the Outlook folder on every computer in the company. I deal mainly with
laptops. When a laptop hard drive is dying, I need to get the data from it.
It is not bootable when I get it, so I connect it to a USB device I connect
toa box I built for data recovery. The laptop hard drive is now a slave
drive to the desktop computer. In some cases, not many, but enough to
warrant this question, I can see the file structure except for the encrypted
folders.
In order to run the EFS Recovery process in house, I need to be able to see
the data so I can unencrypt it after running the Backup and Restore on the
slave drive. But I can't even run the NTBackup on those folders because they
appear invisible. Even a hard drive search gives me nothing. Show all
hidden files is checked so I can see everything.
Some think MS encrypted data really isn't where you see it, but is mirrored
somewhere else for its own protection. I'm sure it is still on the hard
drive. I just can't see or find it.
I need to know how to locate that encrypted data so as to be able to run the
NTBackup and Restore features of EFS Recovery to unencrypt it. I would think
it would be a rather simple solution and I may be overlooking something here,
but I'm just not seeing it.
Please, if anyone knows where this data is hiding and how to expose it so I
can recover it, I would appreciate it. Tried calling MS on this and kept
getting pushed up the ladder until they wanted to send this to the
Professional level and charge me $245.00. Because this is business related,
I couldn't authorize that expense. So, I'm trying this forum in hopes
someone can help me out.
Thank you for any information that may help. If you want to contact me
directly, please send email to (e-mail address removed)
Thanx, Rick