efax: how reliable and how honest are they?

  • Thread starter Thread starter humblejohn
  • Start date Start date
H

humblejohn

I have broadband and just started using efax.com. They are telling me
in the faq that each outgoing fax in the U.S. is $.10 per page and yet
the log shows $1.68 and higher charges for a one page fax sent
locally. Already i am getting anxious. So much of the web is a ripoff
lately. This is in addition to the $12.95 mo charge. I tried to find
recommendations for this service before I signed up but found nothing
on the net. Anyone had experience with this service.
 
Depending on the number of faxes you send, you might find it better to get a
fax card for your computer, plug it into a phone line and use that for
faxes. True, it also has modem capability but you do not have to use that.
Alternately, you might want to configure it and, if your provider has both
broadband and dial-up service, use it for "fallback" (if you broadband
service is down). One will not interfere with the other if both are
configured correctly.

Good luck.

Tom
MSMBP-DTS
 
humblejohn said:
I have broadband and just started using efax.com. They are telling me
in the faq that each outgoing fax in the U.S. is $.10 per page and yet
the log shows $1.68 and higher charges for a one page fax sent
locally. Already i am getting anxious. So much of the web is a ripoff
lately. This is in addition to the $12.95 mo charge. I tried to find
recommendations for this service before I signed up but found nothing
on the net. Anyone had experience with this service.
Click to expand...

Why don't you call or e-mail efax and ask them about the charges?

Dick Kistler
 
i did email them and they promised an answer by the next business day.
nothing was received. I sent a fax to myself and was charged for it
but never received it. I am beginning to smell another bad fish on the
internet. i will have to write to american express about these
"people". thanks.
 
I usually get a better responce by calling on the telephone to a company as
opposed to email. I rarely get a reply email in a timely manner from
companies I'm a customer of, sometimes I don't get a reply at all.
 
Back
Top