ebuyer

  • Thread starter Thread starter Squibbly
  • Start date Start date
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Squibbly

has anyone purchased from ebuyer.com

i just want to know if it is a genuine company, as the website seems a bit
flaky. i.e. there is no direct link to customer service email or phone
number a must if you want to run a biz over the 'net

thanks in advance
 
I bought a case from them a year ago. They have on occasion fantastic
prices, but their system is weird. The price changes depending on which
warehouse they are logged onto at the time. If you need customer service
forget it. If something goes wrong , forget it. If you can get an absolute
steal on something likely not to need rma, then go for it
 
has anyone purchased from ebuyer.com

i just want to know if it is a genuine company, as the website seems a
bit flaky. i.e. there is no direct link to customer service email or
phone number a must if you want to run a biz over the 'net

thanks in advance
Click to expand...
I've purchased several items at unbelievable prices from them and no
problem yet. Of course I do homework and make sure of exactly what I am
ordering before I push the button.
 
I bought a case from them a year ago. They have on occasion fantastic
prices, but their system is weird. The price changes depending on which
warehouse they are logged onto at the time. If you need customer service
forget it. If something goes wrong , forget it. If you can get an absolute
steal on something likely not to need rma, then go for it
Click to expand...

Man someone posted some $5 cases from that place I think.
How are those? They didnt have PSes but $5 is pretty good if its an
OK case and the shipping isnt that bad.
 
I've purchased several items at unbelievable prices from them and no
problem yet. Of course I do homework and make sure of exactly what I am
ordering before I push the button.
Click to expand...

also sometimes there is an extra handling fee attached to the
shipping. When the price is really fantastic this is no matter,
though.
 
Man someone posted some $5 cases from that place I think.
How are those? They didnt have PSes but $5 is pretty good if its an
OK case and the shipping isnt that bad.
Click to expand...
I tried a couple KG-318 Blacks at $15 US each, with free shipping and they
had 300W p/s. Total invoice was $30, no handling fee. I see they are $6.70
now without p/s. Cases were decent but had vent holes all in the sides.
Taped the holes up and installed filtered fans and they work nicely. Hell I
couldn't even find the p/s that cheap anywhere else.
 
Squibbly said:
has anyone purchased from ebuyer.com

i just want to know if it is a genuine company, as the website seems a bit
flaky. i.e. there is no direct link to customer service email or phone
number a must if you want to run a biz over the 'net

thanks in advance
Click to expand...
they buy in bulk and sell cheap but theres no help to sort out problems. if
kit is faulty you rma it and get your money back or a replacement.
 
hey the reason why i need the customer service is because i previously
registered with them and have deleted the relevant email. i.e. i have that
email no more and have the same delivery address as the one i have
registered with thats why i need customer service by email or phone (UK)
 
Squibbly said:
has anyone purchased from ebuyer.com
Yes.

i just want to know if it is a genuine company, as the website seems
a bit flaky. i.e. there is no direct link to customer service email
or phone number a must if you want to run a biz over the 'net
Click to expand...

They're the reason I will no longer purchase from a company that does not
offer a telephone number.

Like most mail order companies things usually work great, but from time to
time things do go wrong, and when they do I need a human to rant at, not
some stupid e-notes rubbish.

My issues were resolved eventually.
 
Squibbly said:
has anyone purchased from ebuyer.com

i just want to know if it is a genuine company, as the website seems a bit
flaky. i.e. there is no direct link to customer service email or phone
number a must if you want to run a biz over the 'net

thanks in advance
Click to expand...

Yes they are fine. I've bought loads from them.
 
RBM said:
I bought a case from them a year ago. They have on occasion fantastic
prices, but their system is weird. The price changes depending on which
warehouse they are logged onto at the time. If you need customer service
forget it. If something goes wrong , forget it. If you can get an absolute
steal on something likely not to need rma, then go for it
Click to expand...

Well that's not strictly true. It something goes wrong then you get a RMA
from them and send it back, pretty much standard practice from ebuyer as
with most other online stores.
 
Let me reiterate, With the flaky communication system they use, I am
hesitant to buy things like motherboards or graphics cards from them. I want
clear, quick access to the company in the event of a problem, and you just
don't have that with them. The can have excellent prices though
 
RBM said:
Let me reiterate, With the flaky communication system they use, I am
hesitant to buy things like motherboards or graphics cards from them. I
want clear, quick access to the company in the event of a problem, and you
just don't have that with them. The can have excellent prices though
Click to expand...

yeah but the RMA service they have is alright, they usually get it sorted
within a few days, luckily everything i have had from them has been top
notch, even the delivery is sweet, earlier than expected
 
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