Hi Dee,
Check these settings in the main Windows Mail window:
1. Click Tools -> Options
2. Click Security tab
3. Dot "Internet Zone"
4. Uncheck "Block images......."
5. Uncheck "Do not allow attachments......."
6. Click Read tab
7. Uncheck "Read all messages in plain text"
8. Click OK.
You should be able to open and see attached or embedded images now.
Shawn
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