E-mailing Workbook

  • Thread starter Thread starter Sandy Mann
  • Start date Start date
S

Sandy Mann

This may be more correctly an Outlook problem and if so then please accept
my apologies for being off topic but it only happens in Excel not Word so I
am thinking that it is a setting in Excel that is causing it.

One particular user at my work attaches a workbook, (XL 2002 on Windows XP),
by simply clicking on the paperclip and the XL workbook. When the (various)
recipients opens the attachment it opens, (after a longer than normal
pause), and then the e-mail header, (To, CC, etc.), appears between toolbars
and the sheet. Clicking on the e-mail button on the toolbar hides/deletes
the e-mail header, as does selecting View > Toolbars > Customize. Clicking
the toolbar button again, (or exiting Customize), brings the header back.

The user used to be able to send attachments normally and she says that she
has not altered any settings - as she says "I 'm not experienced enough to
alter things" - this just means that she wouldn't know if she did. I can't
find any setting that she has changed - I cut my teeth on XL95 so that just
means that I am not experience enough on XL2002 to know what I am looking
for!

Does anyone know what could be causing it.

I will be grateful for any suggestions,

Sandy
 
I've kind of experienced this.

I click on File|send to|Mail recipient, then realize that I want to send it as
an attachment.

So I click on File|send to|mail recipient (as attachment), then the attachment
has the "envelope" showing when the recipients open it.

Maybe that particular user clicked on the equivalent icons (I've removed them
from my toolbar) and then sent without removing the envelope.

I know that I can toggle the display of the envelope by clicking on
File|send to|Mail Recipient

(It's difficult to see, but you can see the difference when that icon is
depressed. (It kind of has tears in its eyes <vbg>. (I love that joke.))

===
And I think I've sent out exactly one workbook this way--but to about 10
recipients. I got about 4 phone calls asking what the heck I was doing before I
resent a "pretty" one.
 
It turned out that it was a corrupt workbook. The user had been using the
same workbook as her *template* - she would open it, amend it, saved and
then
email as an attachment so effectively she was posting the same workbook over
and over. As soon as I got her to do a Save As the problem went away.

My apologies to the group for not checking properly before posting but I had
assumed that it was a setting in Excel that had been changed and there are
none so blind as those who think that they already know.

Regards

Sandy

--
to e-mail direct replace @mailintor.com with @tiscali.co.uk


Sandy Mann said:
Thank you Dave, I will have a look tomorrow.

Regards

Sandy

--
to e-mail direct replace @mailintor.com with @tiscali.co.uk


Dave Peterson said:
I've kind of experienced this.

I click on File|send to|Mail recipient, then realize that I want to send it as
an attachment.

So I click on File|send to|mail recipient (as attachment), then the attachment
has the "envelope" showing when the recipients open it.

Maybe that particular user clicked on the equivalent icons (I've removed them
from my toolbar) and then sent without removing the envelope.

I know that I can toggle the display of the envelope by clicking on
File|send to|Mail Recipient

(It's difficult to see, but you can see the difference when that icon is
depressed. (It kind of has tears in its eyes <vbg>. (I love that joke.))

===
And I think I've sent out exactly one workbook this way--but to about 10
recipients. I got about 4 phone calls asking what the heck I was doing before I
resent a "pretty" one.
Click to expand...
Windows
XP),
Click to expand...
that
she
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enough
Click to expand...
 
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