e-mail sent but not rec'd

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Guest

word says message is sent but it is never rec'd. - tried sending to myself
and it never arrived though word says it was sent.
 
Open your email client associated with Word and check in the Sent Items
folder. Is the email listed? If not, is it still in the Out Folder waiting
to be sent?

If not, please tell us the procedure you used to send the Word document.
 
Click the Start button; at the top of your Start menu, Just below "Internet"
you should see "Email". This should launch your email program. In this
context, "client" can be thought of as another word for "program".
 
I see outlook express, but when I go to it my messages don't show. If I sent
a message from outlook express it works fine, if I try to send using
microsoft word it says message sent but it never arrives. I test it by
sending to my comcast address.
 
You need to go to the Control Panel, Internet and check under Programs Tab
to see what client is set for Email as default. Word should be using which
ever client is set here.

Terry
 
outlook express is the default

Terry Farrell said:
You need to go to the Control Panel, Internet and check under Programs Tab
to see what client is set for Email as default. Word should be using which
ever client is set here.

Terry
Click to expand...
 
So when you use File, Send To, Email Recipient, you get confirmation that it
has been sent but it hasn't actually done anything - not even appeared in
the OE Out Box or Sent Items folders?

Terry
 
When in word I click on email then put in the address and click on copy to -
it says message sent but ----
 
Word is not an e-mail application. It uses whatever e-mail application is
set as default. In your case this apepars to be Outlook Express.

Open Outlook Express - is the message in the SENT ITEMS folder or the OUTBOX
folder?

If the former, it has been sent; if the latter, it is waiting to be sent.

--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com

<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
 
It is neither one. Is it possible my home and student version of word is not
compatible with outlook?
 
Now I am confused. Have you got Outlook? Why are you trying to use Outlook
Express then?

Terry
 
The Home and Student version of Office 2007 does not include Outlook and
will not use Outlook Express, so perhaps we should find out what version the
OP has.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
 
I am using Home and Student edition - 2003.

Suzanne S. Barnhill said:
The Home and Student version of Office 2007 does not include Outlook and
will not use Outlook Express, so perhaps we should find out what version the
OP has.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
Click to expand...
 
In that case you should both (a) have Outlook (available if not installed)
and (b) have no problem using OE (I send mail to OE from Word all the time).

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
 
How dumb - no I only checked express, they are in Outlook and I will take it
from here - thank you all for your help and suggestions, Gordon
 
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