e-mail problems

  • Thread starter Thread starter Dan Lukach
  • Start date Start date
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Dan Lukach

I am using Windows XP on a new Dell computer. My IP is
Road Runner. I have subscribed and downloaded McAfee
Security system. My problem: my e-mails sometime are not
going through. The message I get from Outlook
Express "Your POP3 server has not responded in 60 sec.
Would you like to wait anther 60 sec for the server to
respond". People from Road Runner and McAfee are nice
people but of no help. Does anyone has the same problem?
Any ideas how to solve the problem?
Thank you.

P.S.
You can call me collect 518 489 6290
 
I believe the problem is the McAfee. Anyone figured out how to get around
this other than disable all McAfee?
Thanks
LT
 
I spent time online with a McAfee Technician, and they are aware of a
problem with the last VirusScan Update and Microsoft Outlook POP3 access.
They are working on the solution and will include it in a future update. In
the meantime, the best he had to offer was to end a McAfee process right
before sending and receiving mail in Outlook. This temporary solution at
least works to let you get your mail.

Here are the steps he gave me:
Hold down CTRL ALT and DEL
Click on the Processes Tab
Find and highlight the file "mcvsescn.exe"
Click on the "End Process" button
Hopefully, now Outlook will be able to Send and Receive Mail - It worked for
me

I wasn't sure how much of my Virus protection was being disabled by ending
the process, so I downloaded my mail, then rebooted before attempting to
read any of it. I sure hope the VirusScan update comes soon.
 
I spent time online with a McAfee Technician, and they are aware of a
problem with the last VirusScan Update and Microsoft Outlook POP3 access.
They are working on the solution and will include it in a future update. In
the meantime, the best he had to offer was to end a McAfee process right
before sending and receiving mail in Outlook. This temporary solution at
least works to let you get your mail.

Here are the steps he gave me:
Hold down CTRL ALT and DEL
Click on the Processes Tab
Find and highlight the file "mcvsescn.exe"
Click on the "End Process" button
Hopefully, now Outlook will be able to Send and Receive Mail - It worked for
me

I wasn't sure how much of my Virus protection was being disabled by ending
the process, so I downloaded my mail, then rebooted before attempting to
read any of it. I sure hope the VirusScan update comes soon.
 
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