e-mail linking to business contact in outlook 2007 BCM

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Guest

Has anyone out there experienced e-mails not linking to the contact ...even
though it shows that is? My e-mails are not linking and I just realized it
and now I have lost several.
 
I have the same problem. I tried managing e-mail linking and was able to go
through it without errors but it simply doesn't link some emails. I made
sure I checked all the email addresses in the email tab and checked all the
folders in the folders tab. Looks like a design issue. For example, I have
two emails from the same person on the same day with the same email. It
pulls one email out of the inbox and links it but will leave the other
unlinked. If like me, you were foolish enough to believe that this software
was a good tool to use in managing communications and clients - the joke's on
us. This issue tops the list of several dozen similar problems which I have
spent as many hours working over the six months I have owned the software. I
have spent far more money in terms of lost time on this P.O.S than its worth.
 
Great!!!!!!!!!!!!!!!!! I have one service call left before I get charged. I
should bug them. Have you tried bugging them? Just curious?
 
Steph,
I have a call in to tech support on this issue at the moment too. In fact,
I am awaiting a response from the "research team" (the experienced version of
the tech support folks) - on a connectivity issue as well as this issue. I
already paid for mine and I expect a response by tomorrow which I will post
up here. You may be able to save your last call.

Thanks, Dan
 
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