e-mail hyperlink in Word opens over 50 IE windows

[Guest]

When clicking on an e-mail hyperlink in word (I believe it's word 2003), over
50 IE (6,0 – I believe) browser windows opens rather than opening a single
e-mail window. This only occurs with e-mail hyperlinks. Web hyperlinks open a
single IE browser and links to the correct address. I can also see this very
same problem written by "ob" on 7/25/06 titled “Email hyperlink opens dozens
of IE windows." His problem showed up when clicking on an e-mail hyperlink on
a webpage. Exact same problem I'm seeing when clicking on an e-mail hyperlink
from Word.

I had placed this question under Office “general questions†and was told to
post it under IE.

Hope someone can come with a solution.
Cheers,
M-T
PS: Yes, I have run a virus check. Everything has been updated, that is to
say, Windows, Explorer, Office, and Norton Security.

 

[Ramesh, MS-MVP]

Hi MTL,

See if this helps.

Multiple browser windows open when you click on a mailto: link:
http://windowsxp.mvps.org/mailtoprotocol.htm

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


When clicking on an e-mail hyperlink in word (I believe it's word 2003),
over
50 IE (6,0 - I believe) browser windows opens rather than opening a single
e-mail window. This only occurs with e-mail hyperlinks. Web hyperlinks open
a
single IE browser and links to the correct address. I can also see this very
same problem written by "ob" on 7/25/06 titled "Email hyperlink opens dozens
of IE windows." His problem showed up when clicking on an e-mail hyperlink
on
a webpage. Exact same problem I'm seeing when clicking on an e-mail
hyperlink
from Word.

I had placed this question under Office "general questions" and was told to
post it under IE.

Hope someone can come with a solution.
Cheers,
M-T
PS: Yes, I have run a virus check. Everything has been updated, that is to
say, Windows, Explorer, Office, and Norton Security.

 

[Guest]

Okay, I can see that this is getting closer to the problem. Unfortunately, it
didn't quite solve the problem.
1) I was not able to choose anything from the E-mail dropdown list under
IE/tools/Internet Options. It was simply empty. So I went to the "manual
solution"
2) to my surprise there was no "mailto" under "HKEY_CLASSES_ROOT", so I
added that and then added a new String value named URL Protocol.

That resulted in a window opening the Installations guide for Microsoft
Exchange, which the person whose computer I'm working on does not have.

I went home to my own computer and saw that I had a few other folders under
my "mailto" folder which are
DefaultIcon with a String Value named "default" with the following value
"C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE",7â€
shell/open/command with a String Value named "default" with the following
value "C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE" -c IPM.Note /m "%1"
Directly under HKey_CLASSES_ROOT/mailto is a
"default" String Value with the following value "URL:MailTo-protokol"
reg_Binary called EditFlags
URL Protocol string value with no data under "data value"

My friend uses Outlook Express as opposed to Outlook. Should she also have
some of the same things in her Registry as I have (I would of course direct
the path toward her outlook express) - how does the configuraiton differ for
Outlook Express as opposed to Outlook?

Please excuse any expressions that I mght have used incorrectly. I don't
know all the names in English (am not sure if "default" is a String Value) I
just hope you understnad what I've written and can guide me a little further
on.

I feel I am getting closer to the root of the problem - I just need a little
more help. Thank you,
MTL

Hi MTL,

See if this helps.

Multiple browser windows open when you click on a mailto: link:
http://windowsxp.mvps.org/mailtoprotocol.htm

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


When clicking on an e-mail hyperlink in word (I believe it's word 2003),
over
50 IE (6,0 - I believe) browser windows opens rather than opening a single
e-mail window. This only occurs with e-mail hyperlinks. Web hyperlinks open
a
single IE browser and links to the correct address. I can also see this very
same problem written by "ob" on 7/25/06 titled "Email hyperlink opens dozens
of IE windows." His problem showed up when clicking on an e-mail hyperlink
on
a webpage. Exact same problem I'm seeing when clicking on an e-mail
hyperlink
from Word.

I had placed this question under Office "general questions" and was told to
post it under IE.

Hope someone can come with a solution.
Cheers,
M-T
PS: Yes, I have run a virus check. Everything has been updated, that is to
say, Windows, Explorer, Office, and Norton Security.

 

[Ramesh, MS-MVP]

Hi MTL,

See the following thread to know how to configure Outlook as the default
mail client.

http://groups.google.com/group/microsoft.public.outlook.general/msg/8a30364a36359552?hl=en&

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Okay, I can see that this is getting closer to the problem. Unfortunately,
it
didn't quite solve the problem.
1) I was not able to choose anything from the E-mail dropdown list under
IE/tools/Internet Options. It was simply empty. So I went to the "manual
solution"
2) to my surprise there was no "mailto" under "HKEY_CLASSES_ROOT", so I
added that and then added a new String value named URL Protocol.

That resulted in a window opening the Installations guide for Microsoft
Exchange, which the person whose computer I'm working on does not have.

I went home to my own computer and saw that I had a few other folders under
my "mailto" folder which are
DefaultIcon with a String Value named "default" with the following value
"C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE",7"
shell/open/command with a String Value named "default" with the following
value "C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE" -c IPM.Note /m "%1"
Directly under HKey_CLASSES_ROOT/mailto is a
"default" String Value with the following value "URL:MailTo-protokol"
reg_Binary called EditFlags
URL Protocol string value with no data under "data value"

My friend uses Outlook Express as opposed to Outlook. Should she also have
some of the same things in her Registry as I have (I would of course direct
the path toward her outlook express) - how does the configuraiton differ for
Outlook Express as opposed to Outlook?

Please excuse any expressions that I mght have used incorrectly. I don't
know all the names in English (am not sure if "default" is a String Value) I
just hope you understnad what I've written and can guide me a little further
on.

I feel I am getting closer to the root of the problem - I just need a little
more help. Thank you,
MTL

Hi MTL,

See if this helps.

Multiple browser windows open when you click on a mailto: link:
http://windowsxp.mvps.org/mailtoprotocol.htm

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


When clicking on an e-mail hyperlink in word (I believe it's word 2003),
over
50 IE (6,0 - I believe) browser windows opens rather than opening a single
e-mail window. This only occurs with e-mail hyperlinks. Web hyperlinks
open
a
single IE browser and links to the correct address. I can also see this
very
same problem written by "ob" on 7/25/06 titled "Email hyperlink opens
dozens
of IE windows." His problem showed up when clicking on an e-mail hyperlink
on
a webpage. Exact same problem I'm seeing when clicking on an e-mail
hyperlink
from Word.

I had placed this question under Office "general questions" and was told
to
post it under IE.

Hope someone can come with a solution.
Cheers,
M-T
PS: Yes, I have run a virus check. Everything has been updated, that is to
say, Windows, Explorer, Office, and Norton Security.

 

[Guest]

Hi Remish
I will look into that the next time I work on her computer. There is,
however, a little catrch - she has Outlook Express (and not Outlook) - would
I use the same variables with Outlook Express as I would with Outlook? That
is to say, should I include for example "-c IPM.Note /m %1" after the path
for Outlook Express or are there other variables to be used?
MTL

Hi MTL,

See the following thread to know how to configure Outlook as the default
mail client.

http://groups.google.com/group/microsoft.public.outlook.general/msg/8a30364a36359552?hl=en&

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Okay, I can see that this is getting closer to the problem. Unfortunately,
it
didn't quite solve the problem.
1) I was not able to choose anything from the E-mail dropdown list under
IE/tools/Internet Options. It was simply empty. So I went to the "manual
solution"
2) to my surprise there was no "mailto" under "HKEY_CLASSES_ROOT", so I
added that and then added a new String value named URL Protocol.

That resulted in a window opening the Installations guide for Microsoft
Exchange, which the person whose computer I'm working on does not have.

I went home to my own computer and saw that I had a few other folders under
my "mailto" folder which are
DefaultIcon with a String Value named "default" with the following value
"C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE",7"
shell/open/command with a String Value named "default" with the following
value "C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE" -c IPM.Note /m "%1"
Directly under HKey_CLASSES_ROOT/mailto is a
"default" String Value with the following value "URL:MailTo-protokol"
reg_Binary called EditFlags
URL Protocol string value with no data under "data value"

My friend uses Outlook Express as opposed to Outlook. Should she also have
some of the same things in her Registry as I have (I would of course direct
the path toward her outlook express) - how does the configuraiton differ for
Outlook Express as opposed to Outlook?

Please excuse any expressions that I mght have used incorrectly. I don't
know all the names in English (am not sure if "default" is a String Value) I
just hope you understnad what I've written and can guide me a little further
on.

I feel I am getting closer to the root of the problem - I just need a little
more help. Thank you,
MTL

Hi MTL,

See if this helps.

Multiple browser windows open when you click on a mailto: link:
http://windowsxp.mvps.org/mailtoprotocol.htm

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


When clicking on an e-mail hyperlink in word (I believe it's word 2003),
over
50 IE (6,0 - I believe) browser windows opens rather than opening a single
e-mail window. This only occurs with e-mail hyperlinks. Web hyperlinks
open
a
single IE browser and links to the correct address. I can also see this
very
same problem written by "ob" on 7/25/06 titled "Email hyperlink opens
dozens
of IE windows." His problem showed up when clicking on an e-mail hyperlink
on
a webpage. Exact same problem I'm seeing when clicking on an e-mail
hyperlink
from Word.

I had placed this question under Office "general questions" and was told
to
post it under IE.

Hope someone can come with a solution.
Cheers,
M-T
PS: Yes, I have run a virus check. Everything has been updated, that is to
say, Windows, Explorer, Office, and Norton Security.

 

[Ramesh, MS-MVP]

Hi MTL,

Nope. The Path, Executable name, and the parameters are completely
different. If you check the link I provided earlier, you'll know the exact
exe name and the command-line parameters. More over, this is fixable using
the GUI (Folder Options applet, File Types tab)

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Hi Remish
I will look into that the next time I work on her computer. There is,
however, a little catrch - she has Outlook Express (and not Outlook) - would
I use the same variables with Outlook Express as I would with Outlook? That
is to say, should I include for example "-c IPM.Note /m %1" after the path
for Outlook Express or are there other variables to be used?
MTL

 

[PA Bear]

1. http://www.oehelp.com/oedef.aspx; then...

2a. http://www.oehelp.com/oelnk.aspx

2b. (WinXP) [Control Panel > Add/Remove Programs >] Set Program Access and
Defaults > Email > ...

If still no joy, see:

SendTo and E-mail Links Do Not Work Using Outlook Express as Default
http://support.microsoft.com/?kbid=306098
--
OE6-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress
OE General newsgroup:
news://msnews.microsoft.com/microsoft.public.outlookexpress.general

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Security, Shell/User)

Okay, I can see that this is getting closer to the problem. Unfortunately,
it didn't quite solve the problem.
1) I was not able to choose anything from the E-mail dropdown list under
IE/tools/Internet Options. It was simply empty. So I went to the "manual
solution"
2) to my surprise there was no "mailto" under "HKEY_CLASSES_ROOT", so I
added that and then added a new String value named URL Protocol.

That resulted in a window opening the Installations guide for Microsoft
Exchange, which the person whose computer I'm working on does not have.

I went home to my own computer and saw that I had a few other folders
under
my "mailto" folder which are
DefaultIcon with a String Value named "default" with the following value
"C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE",7â€
shell/open/command with a String Value named "default" with the following
value "C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE" -c IPM.Note /m "%1"
Directly under HKey_CLASSES_ROOT/mailto is a
"default" String Value with the following value "URL:MailTo-protokol"
reg_Binary called EditFlags
URL Protocol string value with no data under "data value"

My friend uses Outlook Express as opposed to Outlook. Should she also have
some of the same things in her Registry as I have (I would of course
direct
the path toward her outlook express) - how does the configuraiton differ
for
Outlook Express as opposed to Outlook?

Please excuse any expressions that I mght have used incorrectly. I don't
know all the names in English (am not sure if "default" is a String Value)
I
just hope you understnad what I've written and can guide me a little
further
on.

I feel I am getting closer to the root of the problem - I just need a
little
more help. Thank you,
MTL

Hi MTL,

See if this helps.

Multiple browser windows open when you click on a mailto: link:
http://windowsxp.mvps.org/mailtoprotocol.htm

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


When clicking on an e-mail hyperlink in word (I believe it's word 2003),
over
50 IE (6,0 - I believe) browser windows opens rather than opening a
single
e-mail window. This only occurs with e-mail hyperlinks. Web hyperlinks
open
a
single IE browser and links to the correct address. I can also see this
very same problem written by "ob" on 7/25/06 titled "Email hyperlink
opens
dozens of IE windows." His problem showed up when clicking on an e-mail
hyperlink on
a webpage. Exact same problem I'm seeing when clicking on an e-mail
hyperlink
from Word.

I had placed this question under Office "general questions" and was told
to
post it under IE.

Hope someone can come with a solution.
Cheers,
M-T
PS: Yes, I have run a virus check. Everything has been updated, that is
to
say, Windows, Explorer, Office, and Norton Security.

 

[Guest]

Thank you, thank you, thank you!! Having read your links, I think this was
exactly what I was looking for. I needed the variables for Outlook Express as
there was nothing else that was working - although I could see that I was
heading in the right direction. I just needed the last bit. I will let you
know how it works. My gut feeling is that this is the last piece of the
puzzle. Since I'm leaving town, I won't be working on that friends computer
for a few weeks. But I will let you know.
Cheers,
MTL

1. http://www.oehelp.com/oedef.aspx; then...

2a. http://www.oehelp.com/oelnk.aspx

2b. (WinXP) [Control Panel > Add/Remove Programs >] Set Program Access and
Defaults > Email > ...

If still no joy, see:

SendTo and E-mail Links Do Not Work Using Outlook Express as Default
http://support.microsoft.com/?kbid=306098
--
OE6-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress
OE General newsgroup:
news://msnews.microsoft.com/microsoft.public.outlookexpress.general

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Security, Shell/User)

Okay, I can see that this is getting closer to the problem. Unfortunately,
it didn't quite solve the problem.
1) I was not able to choose anything from the E-mail dropdown list under
IE/tools/Internet Options. It was simply empty. So I went to the "manual
solution"
2) to my surprise there was no "mailto" under "HKEY_CLASSES_ROOT", so I
added that and then added a new String value named URL Protocol.

That resulted in a window opening the Installations guide for Microsoft
Exchange, which the person whose computer I'm working on does not have.

I went home to my own computer and saw that I had a few other folders
under
my "mailto" folder which are
DefaultIcon with a String Value named "default" with the following value
"C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE",7â€Â
shell/open/command with a String Value named "default" with the following
value "C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE" -c IPM.Note /m "%1"
Directly under HKey_CLASSES_ROOT/mailto is a
"default" String Value with the following value "URL:MailTo-protokol"
reg_Binary called EditFlags
URL Protocol string value with no data under "data value"

My friend uses Outlook Express as opposed to Outlook. Should she also have
some of the same things in her Registry as I have (I would of course
direct
the path toward her outlook express) - how does the configuraiton differ
for
Outlook Express as opposed to Outlook?

Please excuse any expressions that I mght have used incorrectly. I don't
know all the names in English (am not sure if "default" is a String Value)
I
just hope you understnad what I've written and can guide me a little
further
on.

I feel I am getting closer to the root of the problem - I just need a
little
more help. Thank you,
MTL

Hi MTL,

See if this helps.

Multiple browser windows open when you click on a mailto: link:
http://windowsxp.mvps.org/mailtoprotocol.htm

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


When clicking on an e-mail hyperlink in word (I believe it's word 2003),
over
50 IE (6,0 - I believe) browser windows opens rather than opening a
single
e-mail window. This only occurs with e-mail hyperlinks. Web hyperlinks
open
a
single IE browser and links to the correct address. I can also see this
very same problem written by "ob" on 7/25/06 titled "Email hyperlink
opens
dozens of IE windows." His problem showed up when clicking on an e-mail
hyperlink on
a webpage. Exact same problem I'm seeing when clicking on an e-mail
hyperlink
from Word.

I had placed this question under Office "general questions" and was told
to
post it under IE.

Hope someone can come with a solution.
Cheers,
M-T
PS: Yes, I have run a virus check. Everything has been updated, that is
to
say, Windows, Explorer, Office, and Norton Security.

 

[PA Bear]

YW & let us know how things work out.
--
~PA Bear

Thank you, thank you, thank you!! Having read your links, I think this was
exactly what I was looking for. I needed the variables for Outlook Express
as there was nothing else that was working - although I could see that I
was
heading in the right direction. I just needed the last bit. I will let you
know how it works. My gut feeling is that this is the last piece of the
puzzle. Since I'm leaving town, I won't be working on that friends
computer
for a few weeks. But I will let you know.
Cheers,
MTL

1. http://www.oehelp.com/oedef.aspx; then...

2a. http://www.oehelp.com/oelnk.aspx

2b. (WinXP) [Control Panel > Add/Remove Programs >] Set Program Access
and
Defaults > Email > ...

If still no joy, see:

SendTo and E-mail Links Do Not Work Using Outlook Express as Default
http://support.microsoft.com/?kbid=306098
--
OE6-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress
OE General newsgroup:
news://msnews.microsoft.com/microsoft.public.outlookexpress.general

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Security, Shell/User)

Okay, I can see that this is getting closer to the problem.
Unfortunately,
it didn't quite solve the problem.
1) I was not able to choose anything from the E-mail dropdown list under
IE/tools/Internet Options. It was simply empty. So I went to the "manual
solution"
2) to my surprise there was no "mailto" under "HKEY_CLASSES_ROOT", so I
added that and then added a new String value named URL Protocol.

That resulted in a window opening the Installations guide for Microsoft
Exchange, which the person whose computer I'm working on does not have.

I went home to my own computer and saw that I had a few other folders
under
my "mailto" folder which are
DefaultIcon with a String Value named "default" with the following
value
"C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE",7â€Â
shell/open/command with a String Value named "default" with the
following
value "C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE" -c IPM.Note /m "%1"
Directly under HKey_CLASSES_ROOT/mailto is a
"default" String Value with the following value "URL:MailTo-protokol"
reg_Binary called EditFlags
URL Protocol string value with no data under "data value"

My friend uses Outlook Express as opposed to Outlook. Should she also
have
some of the same things in her Registry as I have (I would of course
direct
the path toward her outlook express) - how does the configuraiton differ
for
Outlook Express as opposed to Outlook?

Please excuse any expressions that I mght have used incorrectly. I don't
know all the names in English (am not sure if "default" is a String
Value)
I
just hope you understnad what I've written and can guide me a little
further
on.

I feel I am getting closer to the root of the problem - I just need a
little
more help. Thank you,
MTL




:

Hi MTL,

See if this helps.

Multiple browser windows open when you click on a mailto: link:
http://windowsxp.mvps.org/mailtoprotocol.htm

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


When clicking on an e-mail hyperlink in word (I believe it's word
2003),
over
50 IE (6,0 - I believe) browser windows opens rather than opening a
single
e-mail window. This only occurs with e-mail hyperlinks. Web hyperlinks
open
a
single IE browser and links to the correct address. I can also see this
very same problem written by "ob" on 7/25/06 titled "Email hyperlink
opens
dozens of IE windows." His problem showed up when clicking on an e-mail
hyperlink on
a webpage. Exact same problem I'm seeing when clicking on an e-mail
hyperlink
from Word.

I had placed this question under Office "general questions" and was
told
to
post it under IE.

Hope someone can come with a solution.
Cheers,
M-T
PS: Yes, I have run a virus check. Everything has been updated, that is
to
say, Windows, Explorer, Office, and Norton Security.

 

[Guest]

Finally something worked!! I followed the instructions in your first link

1. http://www.oehelp.com/oedef.aspx; then...

Once that was done, I was finally able to go into Outlook Express and this
time the program allowed me to make it its "default mail handler"
(Tools/options/"General" tab/"make default" under the section dealing with
making the application the default mail handler). I had previously attempted
to do that, but it was as if Outlook Express would simply not accept it. Once
I ran that line described in the above link, it was no longer a problem.
My friend says "Tusind tak!" 1000 Thanks!!
Best regards, MTL

1. http://www.oehelp.com/oedef.aspx; then...

2a. http://www.oehelp.com/oelnk.aspx

2b. (WinXP) [Control Panel > Add/Remove Programs >] Set Program Access and
Defaults > Email > ...

If still no joy, see:

SendTo and E-mail Links Do Not Work Using Outlook Express as Default
http://support.microsoft.com/?kbid=306098
--
OE6-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress
OE General newsgroup:
news://msnews.microsoft.com/microsoft.public.outlookexpress.general

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Security, Shell/User)

Okay, I can see that this is getting closer to the problem. Unfortunately,
it didn't quite solve the problem.
1) I was not able to choose anything from the E-mail dropdown list under
IE/tools/Internet Options. It was simply empty. So I went to the "manual
solution"
2) to my surprise there was no "mailto" under "HKEY_CLASSES_ROOT", so I
added that and then added a new String value named URL Protocol.

That resulted in a window opening the Installations guide for Microsoft
Exchange, which the person whose computer I'm working on does not have.

I went home to my own computer and saw that I had a few other folders
under
my "mailto" folder which are
DefaultIcon with a String Value named "default" with the following value
"C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE",7â€Â
shell/open/command with a String Value named "default" with the following
value "C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE" -c IPM.Note /m "%1"
Directly under HKey_CLASSES_ROOT/mailto is a
"default" String Value with the following value "URL:MailTo-protokol"
reg_Binary called EditFlags
URL Protocol string value with no data under "data value"

My friend uses Outlook Express as opposed to Outlook. Should she also have
some of the same things in her Registry as I have (I would of course
direct
the path toward her outlook express) - how does the configuraiton differ
for
Outlook Express as opposed to Outlook?

Please excuse any expressions that I mght have used incorrectly. I don't
know all the names in English (am not sure if "default" is a String Value)
I
just hope you understnad what I've written and can guide me a little
further
on.

I feel I am getting closer to the root of the problem - I just need a
little
more help. Thank you,
MTL

Hi MTL,

See if this helps.

Multiple browser windows open when you click on a mailto: link:
http://windowsxp.mvps.org/mailtoprotocol.htm

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


When clicking on an e-mail hyperlink in word (I believe it's word 2003),
over
50 IE (6,0 - I believe) browser windows opens rather than opening a
single
e-mail window. This only occurs with e-mail hyperlinks. Web hyperlinks
open
a
single IE browser and links to the correct address. I can also see this
very same problem written by "ob" on 7/25/06 titled "Email hyperlink
opens
dozens of IE windows." His problem showed up when clicking on an e-mail
hyperlink on
a webpage. Exact same problem I'm seeing when clicking on an e-mail
hyperlink
from Word.

I had placed this question under Office "general questions" and was told
to
post it under IE.

Hope someone can come with a solution.
Cheers,
M-T
PS: Yes, I have run a virus check. Everything has been updated, that is
to
say, Windows, Explorer, Office, and Norton Security.