E-Mail History 8K Size Limit?

  • Thread starter Thread starter Marc Carter
  • Start date Start date
M

Marc Carter

I am using Outlook 2003 BCN (fully updated) and I have come to realize that
the full e-mail is not kept in BCN history. Upon further investigation there
appears to be a 8K limit.

Why? I have more than adequate disk space. Doesn't this defeat the purpose
of using BCN as a "history" module?

Is there anything I can do?

Thanks!
 
I am using Outlook 2003 BCN (fully updated) and I have come to realize that
the full e-mail is not kept in BCN history.  Upon further investigationthere
appears to be a 8K limit.

Why?  I have more than adequate disk space.  Doesn't this defeat the purpose
of using BCN as a "history" module?

Is there anything I can do?

Thanks!
Click to expand...

BCM stores a link to the history item in Outlook, and 8K of data in
the BCM database.

When you open a history item, BCM first asks Outlook to open it, if
Outlook replies that it cannot, then it display the 8k in the
database. If you want to keep emails around, don't delete them.

The limiting factor is the maximum size of a Sql database (around 2GB
last time I checked), and not disk space.
 
Thanks for the response. I always thought the BCN would keep a full record
of the e-mail even if I deleted it from the mail portion of Outlook. I
remember doing some tests a number of years ago and that was the case.

I know that in order to link attachments to BCN they had to be "posted" to
the BCN contact or account. In terms of my database I am under 750mb.

Is there some documentation on the Knowledge Base or other Microsoft site
that outlines the rules behind e-mail message retension on BCN? I did a
series of searches and could not come up with an authoritative answer.

Marc
 
Back
Top