E-mail deletion in Outlook

  • Thread starter Thread starter Jean Murphree
  • Start date Start date
J

Jean Murphree

When I read a new e-mail and close it after reading, it
disappears completely.

My operating system is Windows XP Professional.

Any ideas?
 
It's probably just hidden. Check View | Current View -- is it set to
"Unread messages"? If so, that explains the problem -- when you reply to a
message, it becomes "read" and so it disappears when an "unread messages"
view is set. Change the view back to Messages and your hidden messages
should reappear.

Also, make sure you're not sorting your Inbox on the Icon column, which can
also appear to hide messages.

--
Jocelyn Fiorello
MVP - Outlook

*** Replies sent to my e-mail address will probably not be answered --
please reply only to the newsgroup to preserve the message thread. ***


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