e Mail attachment

  • Thread starter Thread starter La Blonde
  • Start date Start date
L

La Blonde

I received an attachment recently, which, when I opened it, appeared as
gobbledegook- I have Windows xp and Offfice 2000 & it seems the attachment
was written in Office 2007. I forwarded the e mail and attachment to another
computer and it appeared as normal, but the second computer does have Office
2007.
I have never ever had this problem before. What has happened-do I need to
upgrade to Office 2007 or later?
 
La Blonde said:
I received an attachment recently, which, when I opened it, appeared as
gobbledegook- I have Windows xp and Offfice 2000 & it seems the attachment
was written in Office 2007. I forwarded the e mail and attachment to
another
computer and it appeared as normal, but the second computer does have
Office
2007.
I have never ever had this problem before. What has happened-do I need to
upgrade to Office 2007 or later?
Click to expand...

You either need to download and install the Office 2007 Compatibility Pack
http://www.microsoft.com/downloads/...70-3ae9-4aee-8f43-c6bb74cd1466&displaylang=en
or get your sender to do a Save As into 97-2003 format.
 
Not necessarily, you just need to tell the people who send you office
attachments to save them in compatibility mode so that your version of office
can read them.
 
Another guess................

Have the sender send the file as "Plain Text" rather than "Rich Text
Format".


Gord Dibben MS Excel MVP

On Mon, 12 Apr 2010 02:46:01 -0700, La Blonde <La
 
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