Hi Kari,
If the system is under DELL Warranty being only two weeks
old, then definitely call them up and have them troubleshoot
the problem for you. I might be a driver or simple setting.
--
Cheers, Windows XP MVP Shell / User
Jimmy S.
http://mvp.support.microsoft.com
Visit my MSN Zone.com and Gaming Help Site:
http://mvps.org/nibblesnbits
MS Games Help and Support Center:
http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________
|I tried my Sims 2 disc on another computer with a dvd-rw/cd-rw combo drive
| and it worked on that computer. I have a Sony combo drive and I am using an
| Dell Inspirion 6000 and I just got it 2 weeks ago and all of the sudden the
| Sims 2 isnt working, along with DVD's. What I dont understand is why in the
| heck my Norton AntiVirus would be read but nothing else can read on my disc
| drive. Is there any way to fix this? Do I need to call my Dell Tech.
| Support or what? Im getting a little frustrated since this computer is brand
| new and it is already having problems!!
|
| "Jimmy S." wrote:
|
| > Hi Kari,
| >
| > To isolate whether it's the DVD or the DVD Drive,
| > test your DVD in another computer equipped with
| > a DVD Drive to see if you can browse the DVD.
| >
| > --
| > Cheers, Windows XP MVP Shell / User
| > Jimmy S.
http://mvp.support.microsoft.com
| >
| > Visit my MSN Zone.com and Gaming Help Site:
http://mvps.org/nibblesnbits
| > MS Games Help and Support Center:
http://support.microsoft.com/?pr=gms
| > My advice is donated "AS IS" without warranty; nor do I confer any rights.
| > _________________________________________________________
| >
| > | My computer is a combo drive so it should be able to read DVD's. I have
| > | tried several times to browse the drive and nothing shows up. I have also
| > | gone to start/run and again nothing shows. My main problem right now is that
| > | the Sims 2 disc is not being read by my disc drive. The thing that is making
| > | no sense to me is the fact that I have had the Sims 2 disc loaded onto my
| > | computer and have been able to play but now all of the sudden the disc won't
| > | be read. When the disc would no longer be read, I removed the Sims 2 and
| > | tried to reload it but it will not read the disc at all. I just am wondering
| > | what is going on with my discs or with my computer that is making this not
| > | work????
| > |
| > | "Chris H." wrote:
| > |
| > | > Silly question, but does your computer have a combination DVD/CD-ROM drive?
| > | > CD-only drives do not read DVDs. If you open Windows Explorer, can you
| > | > browse to the drive and see the contents? Can you go to Start/Run and use
| > | > Browse to view the DVD?
| > | > --
| > | > Chris H.
| > | > Microsoft Windows MVP/Tablet PC
| > | > Tablet Creations -
http://nicecreations.us/
| > | > Associate Expert
| > | > Expert Zone -
| > | >
| > | >
| > | > | > | > > My computer is having trouble reading DVDs and the PC game Sims 2. When I
| > | > > check on My Computer to see if the drive is reading it, no icon of any
| > | > > sort
| > | > > appears, and also, I cannot hear the disc drive booting up when it
| > | > > normally
| > | > > reads a disc. However, it reads music cd's, and it read a Norton
| > | > > Antivirus
| > | > > disc. WHat can I do to get my computer to recognize Sims 2 and other
| > | > > dvds?
| > | >
| > | >
| > | >
| >
| >
| >
