Hi bezzel,
I using one of those right now. Nice systems.
If you think it's a hardware problem:
Go to My Computer > Right click on drive D: (that's the burner) > Select
Properties > Go to Hardware tab > start the trouble shooter.
For some reason, the computer needs to load software to show DVD's.
InterActual Player is what's loaded on my system. Also, I have InterVideo
WinDVD. I guess choose which ever one you like and have fun. One of these
programs loaded from the DVD I wanted to watch. I forgot if the other came
with the system or loaded from a diffent DVD. Now unless you spent extra
money on your system, the default drive is a DVD player and a CD burner. Of
course, again, it may be able to burn DVD's but the sofware I have doesn't
allow for that.
Well, at least I hope I gave you something to chew on. Good Luck.