DVD Will not play

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Guest

When I put a DVD in it will not play. No problem playing CD's. When I right
click and try to open. Says please insert disk in drive when there is a DVD
in drive. Have already tried system restore. I also rebooted my computer.
Still not working. P.S. I just recently ran an update for a software
program. Could that have anything to do with this problem?
 
It is a DVD drive, right? You do have DVD decoding software such as WinDVD
or PowerDVD? Unlikely to be a software update... more likely the laser that
reads the DVD (as opposed to the one that reads the CD) has failed.
 
Hi Cari, Yes to both questions I do have a DVD drive and WinDVD. It used to
play my DVD's but now it doesn't. When I right click DVD Drive on "my
computer", says "insert disc" when there already is one inside. Do I need to
get an entire DVD Drive if my laster has failed?
 
Thanks for the input. I did reinstall my driver. Still not working. Guess
this means I need a new DVD Drive? Haven't really used it much either.
Computer only a year old.
Thanks for the input.
Debbie
 
Yes, you do, sorry.

You might want to think about a DVD burner now that they are so cheap
instead of a DVD Rom drive. Great for backups!
 
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