DVD-RW drive problem

  • Thread starter Thread starter Clive in Kent
  • Start date Start date
C

Clive in Kent

Hi Guys,

I recently tried to burn a CD for the first time in a number of months. I'd
always used Roxio software for burning with no real probs but this time I
could not get the drive to recognize the CD-R disk. Decided to delete the
Roxio software and use the built in Windows Vista burning program instead
but kept getting same message asking me to insert a disk. Checked the DVD RW
drive properties and found it was set up ok as a recordable drive. Decided
that the drive must be kaput so I bought a new one. Installed that ok but
still Windows wouldn't recognize any recordable disks of any form that I put
in the drive. Installeed the Nero 8 software that came with the drive and
still have the same problem using that!

Any ideas guys?

Clive in Kent
 
Hi, Clive.

Bummer!

You've pretty well ruled out hardware problems, software problems, OS
problems. What's left?

Is your DVD drive internal? IDE/SATA/Other? Or external: USB? To a hub
or directly to the mobo connector? Or? Make and model might tell us
something.

Maybe we're down to looking for a PEBCAK error? (Problem Exists Between
Chair And Keyboard - in other words, Operator Error) Since it was your
first try "in a number of months", perhaps you just forgot how to do it on
your computer? (That has happened to me more than once. Just a week or two
ago, I tried repeatedly to burn a new build of Win7 over the old one - and
then realized it was on a DVD-R, not an RW. The RW worked, first try.)

During those months, did you make any other hardware changes?

I've had a few cases when one laser burned out, but not the other. Maybe
the write laser but not the read, or the DVD laser but not the CD. Since
you installed a new drive, that's not likely the case, but such things do
happen.

RC
--
R. C. White, CPA
San Marcos, TX
(e-mail address removed)
Microsoft Windows MVP
Windows Live Mail 2009 (14.0.8064.0206) in Win7 Ultimate x64 RC 7100
 
R. C. White said:
Hi, Clive.

Bummer!

You've pretty well ruled out hardware problems, software problems, OS
problems. What's left?

Is your DVD drive internal? IDE/SATA/Other? Or external: USB? To a hub
or directly to the mobo connector? Or? Make and model might tell us
something.

Maybe we're down to looking for a PEBCAK error? (Problem Exists Between
Chair And Keyboard - in other words, Operator Error) Since it was your
first try "in a number of months", perhaps you just forgot how to do it on
your computer? (That has happened to me more than once. Just a week or
two ago, I tried repeatedly to burn a new build of Win7 over the old one -
and then realized it was on a DVD-R, not an RW. The RW worked, first
try.)

During those months, did you make any other hardware changes?

I've had a few cases when one laser burned out, but not the other. Maybe
the write laser but not the read, or the DVD laser but not the CD. Since
you installed a new drive, that's not likely the case, but such things do
happen.

RC
--
R. C. White, CPA
San Marcos, TX
(e-mail address removed)
Microsoft Windows MVP
Windows Live Mail 2009 (14.0.8064.0206) in Win7 Ultimate x64 RC 7100
Click to expand...
Thanks for your response.

It's an IDE drive connected direct to MB. I wish it was just my senility but
I'm afraid not. I certainly haven't forgotten how to burn a disc! I load the
disk in the drive (CD-R, CD-RW, DVD +/-, dvd-RW whatever) it just does not
recognise any blank recordable disk. It will read CD roms, audio CDs & DVD
roms.

No other major hardware changes made.

TIA

Clive in Kent
 
Did you try both putting in the blank before you tried to write to it and
waiting to put it in till the writing software asked for it?
 
Have you tried different power and interface cables?
Does everything appear normal in device manager?
 
Curious said:
Have you tried different power and interface cables?
Does everything appear normal in device manager?
Click to expand...
As the drive powers up ok and it reads CD & DVD roms and audio CDs Ok I
would presume that the cables are OK.

Yes everything is normal in device manager.

Clive in Kent
 
AFAIK the data cable has some separate pins for writing then for reading and
writing may require more power then for reading.
 
Peter Foldes said:
Clive

This is a known problem that arises with the removal of the Roxio
software.

Use the below fix for this issue. Before the re-worded this MS KB it used
to say that one of the causes was the removal of the Roxio software

http://support.microsoft.com/default.aspx?scid=kb;en-us;314060

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Clive in Kent @hotmail.com>" <cliverholden<remove> wrote in message
news:%[email protected]...
Click to expand...

Many thanks Peter. Seems to have done the trick!

Kind regards

Clive in Kent
 
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