DVD Rom /CD RW problem

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Guest

I have a Toshiba Satellite A30 Laptop and i am having a problem with the dvd
rom drive, i will not recognise any media i put in to it, i've checked the
device manager and it shows the drive as working ok, i've also uninstalled
the drivers and reinstalled but still the same. HELP ANYONE !!!!
 
In Andy Blair had this to say:

My reply is at the bottom of your sent message:
I have a Toshiba Satellite A30 Laptop and i am having a problem with
the dvd rom drive, i will not recognise any media i put in to it,
i've checked the device manager and it shows the drive as working ok,
i've also uninstalled the drivers and reinstalled but still the same.
HELP ANYONE !!!!
Click to expand...

Ignore the page title and try the advice here:

Missing CD/DVD Drives:
http://kgiii.info/windows/XP/general/missing_CD-DVD_drives.html

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/
http://kgiii.info/

"We approached the case, you remember, with an absolutely blank mind,
which is always an advantage. We had formed no theories. We were simply
there to observe and to draw inferences from our observations." -
Sherlock Holmes
 
Thanks for the info, none of it has worked, the device manager says that the
device is working properly but it will not spin the disc or read the info,
any other hints ???

Andy
 
Call you local Toshiba Service Center and they can check the drive. If it's
still under guarantee, they will replace it.
 
In Cari (MS-MVP) had this to say:

My reply is at the bottom of your sent message:
Call you local Toshiba Service Center and they can check the drive. If
it's still under guarantee, they will replace it.
Click to expand...

Yup, exactly as above. If the fix(es) from the page did nothing and you
tried all of them properly it's hardware issues meaning you'll need to
replace it.

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/
http://kgiii.info/

"We approached the case, you remember, with an absolutely blank mind,
which is always an advantage. We had formed no theories. We were simply
there to observe and to draw inferences from our observations." -
Sherlock Holmes
 
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