dvd problems

  • Thread starter Thread starter Max de Winter
  • Start date Start date
M

Max de Winter

I place a DVD chess program into the D Drive and the disc just keeps spinning
round. The computer looks as though it is reading it but does not install it.

Any ideas anybody.
 
Max de Winter said:
I place a DVD chess program into the D Drive and the disc just keeps
spinning
round. The computer looks as though it is reading it but does not install
it.

Any ideas anybody.

Can you see the files on the disc through Windows Explorer? The disc might
not play automatically, or your autoplay might have got turned off.

Have you another computer with a DVD drive you can try the disc in to see if
it can be read there?

Can your drive read other data DVDs okay?

You could try gently cleaning the surface of the disc.

Silly questions, but worth asking (don't be insulted, I've seen people do
both these):-
- your drive IS a DVD drive, not just a CD drive...?
- you HAVE put the disc in the right way round?
 
--
Max de Winter
Thanks for ideas. I cannot see the files on disc because when I enter the
disc in the drive it locks the computer ie can not get no further with any
commands. I have tried it on a friends computer and it reads it there. Yes my
drive reads dvd films but not this chess program. yes it a dvd player and its
obvious to put the dvd in the right way round. I have consulted chessbase and
they do not know. Maybe I have an incorrect installation somewhere.
 
Max de Winter said:
--
Max de Winter
Thanks for ideas. I cannot see the files on disc because when I enter the
disc in the drive it locks the computer ie can not get no further with any
commands. I have tried it on a friends computer and it reads it there. Yes
my
drive reads dvd films but not this chess program. yes it a dvd player and
its
obvious to put the dvd in the right way round. I have consulted chessbase
and
they do not know. Maybe I have an incorrect installation somewhere.

It locks the computer? Are there any other symptoms you haven't yet
mentioned?

If this is the same chess game that you're also posting about under "Runtime
Error" in the microsoft.public.windowsxp.newusers group, then it might have
been worth amalgamating the two sets of problems into one post. There you're
talking about getting a runtime error when you try to "open them" (install
them or play them?).

How does the surface of the disc look, free from grease, scratches?

Maybe the manufacturer will swap your disc for a replacement new one.

I think if it were me, I'd try copying the files from disc on to a friend's
computer, burn my own copy from thaand see if that works.

And yes, to most people it *is* obvious which way up to put a disc in - but
you'd be surprised. I've found that it's always worth checking what I think
is obvious; it can save a load of time if it's not so obvious to other
people.
 
Olorin

The OP has a 64 bit operating system. Is it a 64 bit program or a DVD? I
could not work whether it is a relevant issue. Perhaps you know?


--
Regards.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
Oldrin, Thanks for your help

I did not mean to be critical when I thought it was 'obvious'.
Yes its the same problem.I should have amalgamated them. The original disc
from the manufacturers keeps spinning round. The copy of that disc made at a
friends computer did work on my computer but since i reloaded windows xp back
on I get that error message. at the moment the orginal or the copy are not
working. The shop that sells them claim they have had no problem with the
discs - it worked on my friends computer.
 
Gerry said:
Olorin

The OP has a 64 bit operating system. Is it a 64 bit program or a DVD? I
could not work whether it is a relevant issue. Perhaps you know?


--
Regards.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Max - Are you trying to install a 32-bit program on a 64-bit system? (Don't
know how Gerry knew this...!)
 
Olorin

Newsgroups: microsoft.public.windowsxp.newusers
NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
Path: TK2MSFTNGP01.phx.gbl!TK2MSFTNGHUB02.phx.gbl
Xref: TK2MSFTNGP01.phx.gbl microsoft.public.windowsxp.newusers:186667

the chess program is called fritz eleven and is not more than a year
old>my
computer is a athlon 64 processor system.

--
Regards.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
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