DVD Problem

  • Thread starter Thread starter Stephen Doyle
  • Start date Start date
S

Stephen Doyle

Hi there,

I'm running Windows 2000 Pro sp4 on a celeron 1100s with plenty of ram and
HDD space.
I cannot get windows to recognize my new dvd burner. Its a Samsung SH -W162C
I'm not wildly computer literate so any help will be welcome.
 
In what way? Have you bought any burner software? Burning is not native to
the operating system.

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Hi there,
|
| I'm running Windows 2000 Pro sp4 on a celeron 1100s with plenty of ram and
| HDD space.
| I cannot get windows to recognize my new dvd burner. Its a Samsung
SH -W162C
| I'm not wildly computer literate so any help will be welcome.
|
| --
| Cheers
|
| Stephen Doyle
|
|
 
Check Device Manager for error codes and or non-starting devices.

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Its not that I can't burn. I can't even install the device.
| Cheers
| Stephen
 
Stephen said:
Doesn't show up in the list of DVD/CD-ROM Drives.
Click to expand...
Check jumper settings, check that everything is plugged in correctly
(cables firmly seated).
 
Check jumper settings, check that everything is plugged in correctly
(cables firmly seated).
Click to expand...

After that, the first place to check is whether it is recognised in the
BIOS. If it isn't, your problem isn't windows.
 
Seems a hardware or hardware configuration problem at this point.

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Doesn't show up in the list of DVD/CD-ROM Drives.
|
| Cheers
| Stephen
 
I just installed a W162Z to replace a CD burner. It was immediately
recognized as a "TSSTCorp CD/DVDW SH-W162Z" and is functional. I suspect
your drive is not installed properly. Make sure it's jumpered appropriately
as slave or master, and that the cable is firmly and correctly attached to
both drive and MB.

It should show up in the drive list displayed by most BIOSes at boot time.

nf
 
How is the drive cabled? IDE 1 or IDE 2? Alone or with another device?
How are the jumpers set? Master? Slave? Cable Select?
Did you use a 40 wire or an 80 wire cable?
Does the drive show up in BIOS?
 
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