DVD play probs

  • Thread starter Thread starter Tom
  • Start date Start date
T

Tom

Not sure what you mean by +R and -R.


Its a brand new laptop and brand new shop bought disc -
no DVD will play. Just gets "Please insert disc in
drive..."

Thanks for your help!
 
Sorry, took what you meant as a dvd disc to be a -R disc which would be used
by a home dvd burner.
To be honest, if this was my problem I'd go to the shop I bought it from,
with a dvd, and get them to sort it out pronto.
Graham
 
Hi Tom,
Not to insult you in any way, but are you sure it is a
DVD-Rom and not just a CD-Rom? By the sound of it, you
can play cd's but not DVD's. That would be the logical
conclusion. If you paid for a DVD-rom, you need to take
it back and get them to swop the drives.
 
Yeh that thought is crossing my mind it sounds like a real
possibility here - I am going to find out. Its either that
or a problem with the hardware / reader somehow - so I
have to contact HP support and then the seller if it turns
out that way. Anyway I'll let you know what happens thanks.

Regards, Tom.
 
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