dvd kit orders

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

i place order for 1 copy of the dvd kit
but 3 payments show up in my bank statement.
can anyone help me to resolve the orders.

thanks.
 
i place order for 1 copy of the dvd kit
but 3 payments show up in my bank statement.
can anyone help me to resolve the orders or
forward me the email of the correct department for this matter.

thanks.
 
it's a beta - you can expect bugs :P
seriously, though, did you click the button to confirm the purchase multiple
times, or hit the refresh button? if you look at your bank statement, it
usually gives you a toll free number you can call if you have questions about
the charge.

from the order confirmation e-mail:
You may contact Customer Service Monday through Friday, between 8AM and 10PM
ET, at 1-800-590-6385, toll free in the United States and Canada. You can
also send inquiries to (e-mail address removed).

I may have to contact them, no charges are showing on my bank statement yet.
(I haven't gotten the kit, yet, so maybe they haven't processed my order yet.)
 
it took 4 days for the charges to show on my bank statement. hopefully that
means they've shipped it. we'll see how long it takes.
 
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