DVD Installation Problems

  • Thread starter Thread starter Stephen Doyle
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Stephen Doyle

Hi there,

I'm running Windows 2000 Pro sp4 on a celeron 1100s with plenty of ram and
HDD space.
I cannot get windows to recognize my new dvd burner. Its a Samsung SH -W162C
I'm not wildly computer literate so any help will be welcome.

Cheers
Stephen
 
Stephen said:
Hi there,

I'm running Windows 2000 Pro sp4 on a celeron 1100s with plenty of ram and
HDD space.
I cannot get windows to recognize my new dvd burner. Its a Samsung SH -W162C
I'm not wildly computer literate so any help will be welcome.

Cheers
Stephen
Click to expand...

Is it recognized by the BIOS while the system is booting? What other
drives (hard or optical) are on the system? How are the other drives
jumpered?
 
John McGaw said:
Is it recognized by the BIOS while the system is booting? What other
drives (hard or optical) are on the system? How are the other drives
jumpered?
Click to expand...
Not recognized in BIOS, and how do I tell how the other drives are jumpered?
There is a samsung cd player and an asus cd burner as well as the hdd.
Cheers
Stephen
 
Stephen said:
Not recognized in BIOS, and how do I tell how the other drives are jumpered?
There is a samsung cd player and an asus cd burner as well as the hdd.
Cheers
Stephen
Click to expand...

Since you have four devices filling your two IDE channels you need to
have a master and a slave on each channel. For testing purposes I'd
suggest that you: 1) temporarily remove the samsung CD player 2) examine
it to see how it is jumpered (master or slave or CS) 3) jumper the new
drive the same way (master or slave or CS) 4) install it in place of the
samsung and 5) test the system again to see if the new drive is recognized.

Personally I never bother to have more than one optical drive on a
system. In the bad old days when drives were horrendously expensive and
relatively delicate many people advocated having a playback-only drive
and reserving the burner for _only_ burning duties. Today good burners
are cheap enough and so reliable that the redundancy seems excessive.
 
John McGaw said:
Since you have four devices filling your two IDE channels you need to
have a master and a slave on each channel. For testing purposes I'd
suggest that you: 1) temporarily remove the samsung CD player 2) examine
it to see how it is jumpered (master or slave or CS) 3) jumper the new
drive the same way (master or slave or CS) 4) install it in place of the
samsung and 5) test the system again to see if the new drive is recognized.

Personally I never bother to have more than one optical drive on a
system. In the bad old days when drives were horrendously expensive and
relatively delicate many people advocated having a playback-only drive
and reserving the burner for _only_ burning duties. Today good burners
are cheap enough and so reliable that the redundancy seems excessive.
Click to expand...

Thanks John,
Tried all that, CD was set as master so removed it, set the dvd writer as
master, put it back in, wasn't recognised in bios.
What can I try now?
Cheers
Stephen
 
Stephen said:
John McGaw said:
Stephen said:
Stephen Doyle wrote:
Hi there,

I'm running Windows 2000 Pro sp4 on a celeron 1100s with plenty of ram
and
HDD space.
I cannot get windows to recognize my new dvd burner. Its a Samsung
SH -W162C
I'm not wildly computer literate so any help will be welcome.

Cheers
Stephen


Is it recognized by the BIOS while the system is booting? What other
drives (hard or optical) are on the system? How are the other drives
jumpered?

--
John McGaw
[Knoxville, TN, USA]
http://johnmcgaw.com
Not recognized in BIOS, and how do I tell how the other drives are jumpered?
There is a samsung cd player and an asus cd burner as well as the hdd.
Cheers
Stephen
Click to expand...
Since you have four devices filling your two IDE channels you need to
have a master and a slave on each channel. For testing purposes I'd
suggest that you: 1) temporarily remove the samsung CD player 2) examine
it to see how it is jumpered (master or slave or CS) 3) jumper the new
drive the same way (master or slave or CS) 4) install it in place of the
samsung and 5) test the system again to see if the new drive is recognized.
Personally I never bother to have more than one optical drive on a
system. In the bad old days when drives were horrendously expensive and
relatively delicate many people advocated having a playback-only drive
and reserving the burner for _only_ burning duties. Today good burners
are cheap enough and so reliable that the redundancy seems excessive.
Click to expand...

Thanks John,
Tried all that, CD was set as master so removed it, set the dvd writer as
master, put it back in, wasn't recognised in bios.
What can I try now?
Cheers
Stephen
Click to expand...

At this point there is little left to do besides finding some way to
test the new DVD drive. It is not at all unheard of for a new drive to
be DOA. Have any other computers available? Some mate's computer? Some
local computer shop with friendly employees?
 
--
Jan Alter
(e-mail address removed)
or
(e-mail address removed)12.pa.us
John McGaw said:
Stephen said:
John McGaw said:
Stephen Doyle wrote:
Stephen Doyle wrote:
Hi there,

I'm running Windows 2000 Pro sp4 on a celeron 1100s with plenty of
ram
and
HDD space.
I cannot get windows to recognize my new dvd burner. Its a Samsung
SH -W162C
I'm not wildly computer literate so any help will be welcome.

Cheers
Stephen


Is it recognized by the BIOS while the system is booting? What other
drives (hard or optical) are on the system? How are the other drives
jumpered?

--
John McGaw
[Knoxville, TN, USA]
http://johnmcgaw.com
Not recognized in BIOS, and how do I tell how the other drives are jumpered?
There is a samsung cd player and an asus cd burner as well as the hdd.
Cheers
Stephen


Since you have four devices filling your two IDE channels you need to
have a master and a slave on each channel. For testing purposes I'd
suggest that you: 1) temporarily remove the samsung CD player 2) examine
it to see how it is jumpered (master or slave or CS) 3) jumper the new
drive the same way (master or slave or CS) 4) install it in place of the
samsung and 5) test the system again to see if the new drive is recognized.
Personally I never bother to have more than one optical drive on a
system. In the bad old days when drives were horrendously expensive and
relatively delicate many people advocated having a playback-only drive
and reserving the burner for _only_ burning duties. Today good burners
are cheap enough and so reliable that the redundancy seems excessive.
Click to expand...

Thanks John,
Tried all that, CD was set as master so removed it, set the dvd writer as
master, put it back in, wasn't recognised in bios.
What can I try now?
Cheers
Stephen
Click to expand...

At this point there is little left to do besides finding some way to test
the new DVD drive. It is not at all unheard of for a new drive to be DOA.
Have any other computers available? Some mate's computer? Some local
computer shop with friendly employees?
Click to expand...


I'm almost in complete agreement with John, except that I think it's
unnecessary to test your new DVD drive on another machine. If it's not
recognized in the bios then it seems like it's faulty. However, in earlier
days many bioses never saw the optical drives in the bios but they were
working perfectly and seen by Windows upon boot up.
The last thing I would try though, before sending it back to wherever it
came from, is to hook it up as the master drive on one cable with nothing
else attached and setting your bios to boot from CD-ROM as the first device.
Save the settings and put your Windows install disk into it. If the computer
boots then it could be a software problem rather than hardware. If the
machine doesn't boot then it is indeed DOA.
 
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