DVD/DVD-R Locks Up the Mouse

  • Thread starter Thread starter Frank
  • Start date Start date
F

Frank

WinXP,512 MB RAM. I have a DVD and and DVD-R. Many times if I put a disk
into either one and then move the mouse pointer before the song has started,
etc., the system freezes. I can't find any post etc. on this. Thougths?

Thanks!
 
Hi Frank,

Thanks for your posting. I'd like to try the following to narrow down this issue:

- Install only one DVD device. If possible, unplug the DVD or DVD-R.

- Use another disc. Will this issue occur when using any disc?

- Try a clean boot.

1. Click Start, click Run, type msconfig and Enter.

2. Click on "Startup" tab, click "Disable all".

3. Click on "Services" tab, click to "Hide All Microsoft Services", and click "Disable All" if the button is not
gray.

4. Click OK and restart the computer.

5. If the problem is resolved at this time, enable one service or startup program at a time to see with which
one running, this problem will reappear. Then this service or program must be the culprit of the issue.
Disable the service or uninstall the program.

Sincerely,

William Wang
Microsoft Partner Online Support

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