DVD Drives

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Guest

The driver may be corrupted or missing [Code 39] I have tryed uninstalling
and installing it, I even tryed restoring it. This happened after I
uninstalled Nero6. The Drive opens and closes ok, but I cannot play any cd
ordvd on it. I cannot see it in My Computer
 
CD-ROM access is missing and messages cite error Code 31,
Code 32, Code 19, Code 39, or Code 41
http://support.microsoft.com/kb/314060/en-us

To resolve your issue, follow these steps:

1. Start Registry Editor (Regedt32.exe).
[Start > Run and type: REGEDIT , and hit enter]

2. Locate the UpperFilters value under the following key in the registry:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11­CE-BFC1-08002BE10318}

3. On the Edit menu, click Delete, and then click OK.

4. Locate the LowerFilters value under the same key in the registry:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11­CE-BFC1-08002BE10318}

5. On the Edit menu, click Delete, and then click OK.

6. Quit Registry Editor.NOTE: After you remove the Upperfilters value and the Lowerfilters value,
if you notice lost functionality in a particular program, such as CD recording software, you may need
to reinstall that software. If the problem recurs, consult with the software vendor for assistance.
7. Restart your computer.

--
Carey Frisch
Microsoft MVP
Windows Shell/User

----------------------------------------------------------------------------------------------------

:

| The driver may be corrupted or missing [Code 39] I have tryed uninstalling
| and installing it, I even tryed restoring it. This happened after I
| uninstalled Nero6. The Drive opens and closes ok, but I cannot play any cd
| ordvd on it. I cannot see it in My Computer
 
Samanalaya said:
The driver may be corrupted or missing [Code 39] I have tryed
uninstalling and installing it, I even tryed restoring it. This
happened after I uninstalled Nero6. The Drive opens and closes ok,
but I cannot play any cd ordvd on it. I cannot see it in My Computer
Click to expand...

If you are uncomfortable going into the registry here is an automated tool
the does the same thing Carey susgested.
http://dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm

You also might try Aheads removal tool:
http://www.nero.com/nero6/enu/General_CleanTool.html
 
I have a Dell 4100. I upgraded from Windows ME to Windows XP Home. Then I
installed a Sony DVD/CD Rewriteable drive (DRU-830A). The computer does not
recognize it. After attemp[ting to load the Neor software, I selected eject
and both drives (old CD and new dvd drive) opened up. The computer does not
recognize them as separate drives. Not sure what the fix is. have read scores
of comments on this website with no relief yet. If I find a fix I will come
back and post it.
 
mgbuyer said:
I have a Dell 4100. I upgraded from Windows ME to Windows XP Home. Then I
installed a Sony DVD/CD Rewriteable drive (DRU-830A). The computer does not
recognize it. After attemp[ting to load the Neor software, I selected eject
and both drives (old CD and new dvd drive) opened up. The computer does not
recognize them as separate drives. Not sure what the fix is. have read scores
of comments on this website with no relief yet. If I find a fix I will come
back and post it.
Click to expand...

The "both doors opening" thing suggests a cabling
or incorrect jumper configuration on the back of the drives issue.

Try a different cable and carefully check the correct
positioning of the jumper links on the back of the drive
(MASTER/SLAVE).

Samanalaya said:
The driver may be corrupted or missing [Code 39] I have tryed uninstalling
and installing it, I even tryed restoring it. This happened after I
uninstalled Nero6. The Drive opens and closes ok, but I cannot play any cd
ordvd on it. I cannot see it in My Computer
Click to expand...
Click to expand...
 
Hi,

I have a Sony PCVRS620G. I lost my dvd/cd read/writer when I uninstalled
some software the other day. I've tried the steps mentioned and it does not
appear after the reboot. It does not show up in the device manager either.
The DVD ROM does show up but has an X by it. I've tried to enable it but it
says "windows was not able to enable this device.

I've tried the fix and it does not show up. It ejects the tray and spins
like it's reading it.

Any suggestions?

Thanks,

Andy
 
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