dvd drive wont play anything but dvds

[thefallenpoet]

I have a toshiba laptop running vista 32 bit home basic. My dvd rom combo
drive wont let me play anything but dvds. i have tried removeing the filters,
updating the drivers, the device manager says its working fine, no conflics.
but the disks work in the acer laptop with vista!! confused ?? Iam

 

[Rick Rogers]

Hi,

So I'm guessing that it won't read CD media? If so, you might want to try a
lens cleaner disk. Different lasers are used for the differing media, and if
the lens cleaner doesn't work then there is a good chance that the CD laser
has failed.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com