DVD Decoder for ATI MMC

  • Thread starter Thread starter Martin van Dijken
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M

Martin van Dijken

Does anybody know if it is possible to get the ATI DVD Decoder going
without having an official cd? I bought a new pc with an all-in-wonder
in it, and my supplier says he doesn't have an official cd for me. Now I
can't play DVD's with the MultiMedia Center!!

Martin
 
Your problem is with the supplier. If he put a genuine ATI AIW in the
computer, he got a CD with it that should have been passed to you.

If it was not an ATI AIW, then he needs to explain why he charged you for
one. Either way, you should have received a CD with drivers and software,
including a DVD player.
 
Skid said:
Your problem is with the supplier. If he put a genuine ATI AIW in the
computer, he got a CD with it that should have been passed to you.

If it was not an ATI AIW, then he needs to explain why he charged you for
one. Either way, you should have received a CD with drivers and software,
including a DVD player.
Click to expand...
Hey Skid,

Of course I told him that, he then said that since the card they put
into my machine was an OEM product(I bought it with the system), they
only got a bunch of files from ATI and ATI told them to burn it for me.
He says that the OEM product does not come with a CD normally at all, so
he's not at all inclined to do something about it.

Martin
 
Martin van Dijken said:
Hey Skid,

Of course I told him that, he then said that since the card they put
into my machine was an OEM product(I bought it with the system), they
only got a bunch of files from ATI and ATI told them to burn it for me.
He says that the OEM product does not come with a CD normally at all, so
he's not at all inclined to do something about it.

Martin
Click to expand...

I have a similar problem. My current ATI card is a genuine ATI/Hercules
product but an OEM model. I've istalled this card personally in my PC (and
took it from the stock of the store where I bought it since I work for them)
and they were indeed delivered without any CD's. The cables, Remote control,
DVIconnector and manuals were supplied.

I downloaded drivers and MMC from the indernet and just like you I am unable
to install the latest DVD-player because I don't have an original ATI-cd.
I'm affraid the only solution is to buy a CD from ATI. Which shouldn't be
problem since you probably got the card very cheap anyway. Otherwise just
use any other DVD-player software.

Ofcourse if somebody knows how to circumvent the DVD-software's request for
ATI's original CD? :-)

Regards,

Manu T
 
Hey Skid,

Of course I told him that, he then said that since the card they put
into my machine was an OEM product(I bought it with the system), they
only got a bunch of files from ATI and ATI told them to burn it for me.
He says that the OEM product does not come with a CD normally at all, so
he's not at all inclined to do something about it.

Martin
Click to expand...

I have never seen an OEM card that did not come with a driver CD and/or a
DVD player. ATI, Sapphire, PowerColor, Hercules, HIS, Club 3d, etc, etc. Ask
any other vendor or system builder and they will confirm that.

The suggestion that ATI told him to burn a CD for you with a few files on it
is a lie -- pure and simple. They would never do that. Even if it were true,
the CD they gave you doesn't work, and you have a right to demand something
that does.

You can purchase a 3rd-party DVD player like PowerDVD, or you can order a CD
directly from ATI.

But if it were me, I would demand that the builder either install DVD player
software that works on your machine or refund the cost of buying it
yourself. If he claims the CD he gave you will work, make him prove it by
installing it for you -- I don't think he can.

If you'll read the FAQs at www.ati.com they'll explain what's wrong. When
ATI recently updated their DVD Player, they used software from a different
company. That meant that owners of older cards, and cards "powered by" ATI
but sold by others (like Sapphire,) had to pay a royalty to upgrade.

In my case, I bought one Sapphire Radeon 8500 card that came with an older
version of the ATI DVD player. I bought a Sapphire 9500 card that came with
PowerDVD. Both worked fine, but I couldn't upgrade to the current ATI DVD
player on either one until I ordered and paid for a new CD.

You should have gotten a DVD player that works with the card you bought.
What the vendor did was download the current ATI drivers and MMC from the
web site and burn them onto a CD for you.

The problem is, when you try to install it it will ask for the "original" CD
with the updated player on it to make sure the royalty has been paid. You
don't have one, so it isn't going to work. The newest DVD player will not
install without an original CD.

The supplier is giving you the run-around. I would not let him get away with
it. If you paid for a computer and a video card that will play DVDs, that's
what you should get.
 
good post skid one thing I would like to add....don't try and load an older version of the DVD over MMC 8.x it lames the whole
MMC software package.
 
OK Gotcha,

I wasn't aware that drivers are always a part of the OEM package. I'll
kick my supplier tomorrow.

I already have a few DVD players lying around, PowerDVD and the like,
but I simply want to get the MMC working with DVDs.

I wasn't aware that the DVD software was 3rd party, but that does make
it a logical choice to go with the CD check.

Thanks for the info,

Martin
 
Martin van Dijken said:
OK Gotcha,

I wasn't aware that drivers are always a part of the OEM package. I'll
kick my supplier tomorrow.

I already have a few DVD players lying around, PowerDVD and the like,
but I simply want to get the MMC working with DVDs.

I wasn't aware that the DVD software was 3rd party, but that does make
it a logical choice to go with the CD check.

Thanks for the info,

Martin
Click to expand...

Hope it works out. If the supplier is close to you, I'd take the PC and CD
with you and make him try installing it. Once he sees for himself that it
won't work, he may be less stubborn about agreeing to a compromise.

MMC isn't necessarily better than PowerDVD, but I think you are entitled to
have some kind of DVD player that supports the card you paid for.
 
You could just fork over the ten bucks to get ATI to send you a CD. I'd
suggest not using your "supplier" anymore as he screwed you on this one.
 
Your problem is with the supplier. If he put a genuine ATI AIW in the
computer, he got a CD with it that should have been passed to you.

If it was not an ATI AIW, then he needs to explain why he charged you for
one. Either way, you should have received a CD with drivers and software,
including a DVD player.
Click to expand...

A DVD player? Where is that on the cd? all I see is DVD decoder files,
which I did install. I figured that was to use along with WMP in XP or
something. Not that I need it as I have PDVDXP anyway.
 
In my case, I ran the 8500 on different systems for over a year, about
4-5 months ago I was running Win2k-SP3 coincindentally sp4 just came out
with newly released mm8.0 The installation of sp4 caused the dvd player
7.6 at the time to quit. uninstallation of sp4 and the dvd player went
back to normal. Filled out an ati problem report sent it in, got a
response back almost a week later stating my new 8.0 mmc cd was on the way.
 
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