DVD/CD-ROM won't play DVD's any more

  • Thread starter Thread starter Joe
  • Start date Start date
J

Joe

A Rt. Click on the DVD drive Icon + Properties shows it to be a CD-drive,
with unknown file system. Norton Disk Checker says Master Hard Disk 2
Partition Tables is unreadable. Device Manager says it is a DVD/CD-ROM drive
that is working properly. My guess is installing a new hard drive several
month's ago must be the root of the problem. Everything else seems to be
fine. Where do I go from here? The message I get is that Microsoft
encountered a problem and has to close. Thanks for any help with this.
 
A Rt. Click on the DVD drive Icon + Properties shows it to be a CD-drive,
with unknown file system.  Norton Disk Checker says Master Hard Disk 2
Partition Tables is unreadable.  Device Manager says it is a DVD/CD-ROMdrive
that is working properly. My guess is installing a new hard drive several
month's ago must be the root of the problem.  Everything else seems to be
fine.  Where do I go from here? The message I get is that Microsoft
encountered a problem and has to close. Thanks for any help with this.  
Click to expand...

More details are required before recommendations can be made.

Also, when an optical drive's properties shows it to be a CD-drive
with unknown file system, this can mean the 'disk' has not been
written to or their is no 'disk' in the drive.
 
Looking further, I find:
D= DVD drive, Standard _NEC DV-5800A
E= CD-R/W drive, Standard _NEC NR-7800A
Properties under Device Manager shows the same driver for both drives, it's
Microsoft 5.1.2535.0, Dated 7/1/01 with same green checked details. I
realize they should have different drivers
 
Joe said:
Looking further, I find:
D= DVD drive, Standard _NEC DV-5800A
E= CD-R/W drive, Standard _NEC NR-7800A
Properties under Device Manager shows the same driver for both drives,
it's
Microsoft 5.1.2535.0, Dated 7/1/01 with same green checked details. I
realize they should have different drivers
Click to expand...

Nope. Both drives will operate witht the same standard Microsoft drivers.
It sounds like the standard knackered laser problem. XP often reports DVD
drives as CD drives.
 
Joe said:
Are you saying that this is a simple case of a defective drive which
should
be replaced?
Click to expand...

Could easily be. Fortunately it will cost you less than £20 to obtain a
replacement and find out.


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