dvd/cd drive

  • Thread starter Thread starter Guest
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G

Guest

I enstalled a new dvd burner and now my dell won't recognize the old cd
player or the new dvd burner.
Any help?
thanks
 
dbrown said:
I enstalled a new dvd burner and now my dell won't recognize the
old cd player or the new dvd burner.
Any help?

Remotely?

(You did post in the "microsoft.public.windowsxp.work_remotely" newsgroup,
you know..)
 
Shenan Stanley wrote:
dbrown said:
I enstalled a new dvd burner and now my dell won't recognize the
old cd player or the new dvd burner.
Any help?
Remotely?

(You did post in the "microsoft.public.windowsxp.work_remotely"
newsgroup, you know..)

Now - in addition..

http://support.microsoft.com/kb/555375/

Followed by a few questions for you.

1) Did you properly set the jumpers on the new and old drives when you
installed them?
2) If you just use the old CD drive - does everything work?
3) In the system BIOS, do you see the drive(s) there?
 
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