B
Bill Gaul
Hi -
I got an Acer desktop with Vista preinstalled. From day one I have problems
trying to back up files on a CD-RW using the Explorer burn option. Ised to
be able to right click and send to the E (I have a D partition) drive, but
when I go to burn them I get a "format disk" message. I've ruined several
disks after choosing either of the format options. Explorer hangs in the
"calculating time remaining" phase, and when I try to use the disk again it
says it's been finalized. Also - what I can put on the CD eventually will
intermittently show up when I put the disk in. One folder one time - another
time it will show as a blank disk and bring up a "prepare this disk"
message. I seem to be able to perform these operations OK with Nero, but
Explorer is usually easier, and I'd like to get my money's worth after
"upgrading". This is like going back to the days when floppy disks had to be
IBM formatted.
Called Acer - They told me to restore the system to factory defaults -
losing two months of work. Canned answer that isn't acceptable. I can't
decide if this is a hardware issue, Vista incompatibility, or both.
I got an Acer desktop with Vista preinstalled. From day one I have problems
trying to back up files on a CD-RW using the Explorer burn option. Ised to
be able to right click and send to the E (I have a D partition) drive, but
when I go to burn them I get a "format disk" message. I've ruined several
disks after choosing either of the format options. Explorer hangs in the
"calculating time remaining" phase, and when I try to use the disk again it
says it's been finalized. Also - what I can put on the CD eventually will
intermittently show up when I put the disk in. One folder one time - another
time it will show as a blank disk and bring up a "prepare this disk"
message. I seem to be able to perform these operations OK with Nero, but
Explorer is usually easier, and I'd like to get my money's worth after
"upgrading". This is like going back to the days when floppy disks had to be
IBM formatted.
Called Acer - They told me to restore the system to factory defaults -
losing two months of work. Canned answer that isn't acceptable. I can't
decide if this is a hardware issue, Vista incompatibility, or both.