G
GMEngr
Both my DVD and CD players in my computer stopped working about 3 weeks ago.
In device manager I have the yellow and black exclamtion point with the error
"Windows cannot load the device driver for this hardware. The driver may be
corrupted or missing" - (Code 39). I tried changing out the cable connecting
the two devices to the motherboard. I installed a new dvd burner that I had
on the shelf. Neither one of these fixed the issue. I then found some
forums that recommended deleting the low and high filters out of the registry
and then re-booting. This did not work. I am still getting the error next
to the devices. Also, the low and high filters did not get re-installed into
the registry. The devices look normal under the bios. I don't know where to
go from here. Any ideas?? I am running XP home edition on a pentium 4. The
registry fix seemed to be the right answer, but it didn't work. Thanks for
any advice you can give me.
In device manager I have the yellow and black exclamtion point with the error
"Windows cannot load the device driver for this hardware. The driver may be
corrupted or missing" - (Code 39). I tried changing out the cable connecting
the two devices to the motherboard. I installed a new dvd burner that I had
on the shelf. Neither one of these fixed the issue. I then found some
forums that recommended deleting the low and high filters out of the registry
and then re-booting. This did not work. I am still getting the error next
to the devices. Also, the low and high filters did not get re-installed into
the registry. The devices look normal under the bios. I don't know where to
go from here. Any ideas?? I am running XP home edition on a pentium 4. The
registry fix seemed to be the right answer, but it didn't work. Thanks for
any advice you can give me.