Duplicate reference to .pst file Outlook 2003

  • Thread starter Thread starter IraB
  • Start date Start date
I

IraB

I have Office 2003 including Outlook 2003 installed on a Win XP Pro machine.
When Outlook opens two Personal Folders appear in the Mail window, one has
the default icon, the second has the archive icon. I cannot delete either of
these. In Properties|Advanced they both have the same exact path name to
Outlook.pst. In the Calendar window under My Calendars appears Calendar and
Calendar in Personal folders. In the Contacts window two sets of contact
folders appear As Contacts and Contacts in Personal folders, etc. Likewise
for the Tasks and Notes windows - duplicate icons appear. If I delete one it
remains deleted as long as Outlook is open but after Outlook is closed and
reopened. I cannot either close or delete one of these Personal Folders
because they both reference the same default Outlook.pst file.

I tried to delete all of office and re-install it but the same thing happens
nevertheless. I suspect that the problem might have something to do with a
duplicate reference in the Registry but I have no idea how to find it
because I don't really know what I am looking for. Can anyone help me with
this?

Ira B.
 
Might want to include the steps you used to create your problem. You
corrupted your profile. Only you know how. At some point you most likely
migrated your Outlook data incorrectly. You'll need to create a new profile
and migrate your data correctly.
 
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