DUPLICATE CONTACTS FOLDERS BUT NOT SHOWN IN NAVIGATION PANE

  • Thread starter Thread starter John Boy
  • Start date Start date
J

John Boy

I have reloaded XP SP2 and outlook 2003, I restored PST from a backup - had
some difficulties and redid the recovery couple of times but now OK except
that I have two "contacts" folders show up in address book one of which is
blank and comes up with an error message ... deleted or moved... the other is
correct. I want to remove the blank one (it sync's incorrectly with pda etc)
but only one "contacts" folder is listed in navigation pane (yes have been
through the help "remove a contacts folder" instructions) so have no real way
of removing it?

Help and thanks
 
John Boy said:
I have reloaded XP SP2 and outlook 2003, I restored PST from a backup - had
some difficulties and redid the recovery couple of times but now OK except
that I have two "contacts" folders show up in address book one of which is
blank and comes up with an error message ... deleted or moved... the other
is
correct. I want to remove the blank one (it sync's incorrectly with pda
etc)
but only one "contacts" folder is listed in navigation pane (yes have been
through the help "remove a contacts folder" instructions) so have no real
way
of removing it?

Help and thanks
Click to expand...


Presumably you imported the pst file.
That's why the recommended procedure is NOT to import.
The quickest way out of this is to create a new mail profile and add the
existing pst file to it, making it the default location for mail delivery.
You can do all this through Control Panel-Mail.

HTH
 
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