Duplicate Account in Contacts

[Phil Rabichow]

All of a sudden, I have duplicate accounts. One says "Contacts" & the other
says "Contacts in Personal Folders". I'm not sure how this came about.
How can I delete the latter, without using the former.

 

[Russ Valentine]

Depends on your Outlook version and in what view you see this. You provided
no information.

 

[Phil Rabichow]

Sorry. I have Outlook 2003 & this happens when I click on Contacts
regardless of the Current View. Under My Contacts in the Navigation Pane,
there appears "Contacts" & "Contacts in Personal Folders".

I have just noticed that if I right click "Contacts in Personal Folders",
there is an option to Delete it or to Remove it from "My Contacts". Could
you tell me the difference between these two options?
Thanks again,
--
Phil

Depends on your Outlook version and in what view you see this. You
provided no information.

All of a sudden, I have duplicate accounts. One says "Contacts" & the

other says "Contacts in Personal Folders". I'm not sure how this came
about. How can I delete the latter, without using the former.

 

[Brian Tillman [MVP-Outlook]]

I have just noticed that if I right click "Contacts in Personal Folders",
there is an option to Delete it or to Remove it from "My Contacts". Could
you tell me the difference between these two options?

Chosing Delete should attempt to delete the folder. Chosing Remove won't
attempt to delete the folder but will remove it from the Nav Pane "My
Contacts".section.

If you choose the Folder List vew of the Nav Pane, how many folder sets do you
see?

 

[Phil Rabichow]

Chosing Delete should attempt to delete the folder. Chosing Remove
won't attempt to delete the folder but will remove it from the Nav Pane
"My Contacts".section.

If you choose the Folder List vew of the Nav Pane, how many folder sets
do you see?

If I choose Folder List (Ctrl+6) in the Navigation Pane, I see 4 sets of
folders:
1. Personal Folders
2. Archive Folders
3. Personal Folders
4. Personal Folders

However, I can't tell if all are duplicates. e.g. in one personal folder,
Calendar appears with the correct background color that I picked. In the
other 2, the background is yellow.

I'm not sure what to do.

 

[Phil Rabichow]

Chosing Delete should attempt to delete the folder. Chosing Remove
won't attempt to delete the folder but will remove it from the Nav Pane
"My Contacts".section.

If you choose the Folder List vew of the Nav Pane, how many folder sets
do you see?

OK. I may have found the answer. I had copies of outlook.pst in the
application data folder for Outlook that I called "copy of outlook.pst",
"copy 2 of outlook.pst" & 3rd. I thought Outlook only looked at the one
named Outlook.pst.

I deleted the copies & reopened Outlook. It complained that it couldn't
find the server for the copies & then went back to normal.

So I guess if I want copies of outlook.pst (in case I screw something up), I
should rename the extension. Is that right?

 

[Russ Valentine]

No. You never rename, delete, or move a PST file that is connected to an
Outlook profile.
If you want to back up a PST file you make a copy of it. How you ended up
with more than one PST file connected to your profile remains unexplained.
It was end user error and the end user does not remember what he did.

 

[Brian Tillman [MVP-Outlook]]

I deleted the copies & reopened Outlook. It complained that it couldn't
find the server for the copies & then went back to normal.

Bad move. Next time, close them in Outlook first by right-clicking the root
and choosing Close. Then close Outlook. After that you can delete the actual
files.

 

[Bob Eyster]

It appears to me if you want to make a "Copy of" your *.PST file just move
it to another directory then Outlook won't see it. I did this with my
Archive file and if I want Outlook to read it, I point OL to that directory.

 

[Russ Valentine]

Bad advice. You never move an Outlook data file until you have disconnected
it from the profile. Read the thread before you post.
--
Russ Valentine

It appears to me if you want to make a "Copy of" your *.PST file just move
it to another directory then Outlook won't see it. I did this with my
Archive file and if I want Outlook to read it, I point OL to that
directory.

 

[Phil Rabichow]

Sorry I didn't explain. I made the copies while Outlook was closed...just
by going to the folder, selecting the file, & pressing Ctrl+C, then Ctrl+V.
I did that as a backup when I was going to make changes that I might want
to reverse. I just didn't realize that Outlook would open all *.pst files
in that folder; I had thought it only opened "outlook.pst".
--
Thanks again,
Phil

No. You never rename, delete, or move a PST file that is connected to an
Outlook profile.
If you want to back up a PST file you make a copy of it. How you ended
up with more than one PST file connected to your profile remains
unexplained. It was end user error and the end user does not remember
what he did.

Folders", there is an option to Delete it or to Remove it from "My
Contacts". Could you tell me the difference between these two options?won't attempt to delete the folder but will remove it from the Nav Pane "My
Contacts".section.

do you see?

OK. I may have found the answer. I had copies of outlook.pst in the

application data folder for Outlook that I called "copy of outlook.pst",
"copy 2 of outlook.pst" & 3rd. I thought Outlook only looked at the one
named Outlook.pst.

I deleted the copies & reopened Outlook. It complained that it couldn't

find the server for the copies & then went back to normal.

So I guess if I want copies of outlook.pst (in case I screw something

up), I should rename the extension. Is that right?

 

[Phil Rabichow]

Got it. Now I'll know for next time.

 

[Bob Eyster]

I read the thread Russ. All I know is what works for me, it may not work for
others.

--

Bob Eyster
Windows 7 Pro 32 Bit

Bad advice. You never move an Outlook data file until you have
disconnected it from the profile. Read the thread before you post.
--
Russ Valentine

It appears to me if you want to make a "Copy of" your *.PST file just
move it to another directory then Outlook won't see it. I did this with
my Archive file and if I want Outlook to read it, I point OL to that
directory.
--

Bob Eyster
Windows 7 Pro 32 Bit

Brian Tillman [MVP-Outlook] wrote:

I have just noticed that if I right click "Contacts in Personal
Folders", there is an option to Delete it or to Remove it from "My
Contacts". Could you tell me the difference between these two
options?

Chosing Delete should attempt to delete the folder. Chosing Remove
won't attempt to delete the folder but will remove it from the Nav Pane
"My Contacts".section.

If you choose the Folder List vew of the Nav Pane, how many folder sets
do you see?

OK. I may have found the answer. I had copies of outlook.pst in the
application data folder for Outlook that I called "copy of outlook.pst",
"copy 2 of outlook.pst" & 3rd. I thought Outlook only looked at the one
named Outlook.pst.

I deleted the copies & reopened Outlook. It complained that it couldn't
find the server for the copies & then went back to normal.

So I guess if I want copies of outlook.pst (in case I screw something
up), I should rename the extension. Is that right?

 

[Russ Valentine]

Then its best not to post information that could be harmful. Your method can
corrupt an Outlook profile.
--
Russ Valentine

I read the thread Russ. All I know is what works for me, it may not work
for others.

--

Bob Eyster
Windows 7 Pro 32 Bit

Bad advice. You never move an Outlook data file until you have
disconnected it from the profile. Read the thread before you post.
--
Russ Valentine

It appears to me if you want to make a "Copy of" your *.PST file just
move it to another directory then Outlook won't see it. I did this with
my Archive file and if I want Outlook to read it, I point OL to that
directory.
--

Bob Eyster
Windows 7 Pro 32 Bit


Brian Tillman [MVP-Outlook] wrote:

I have just noticed that if I right click "Contacts in Personal
Folders", there is an option to Delete it or to Remove it from "My
Contacts". Could you tell me the difference between these two
options?

Chosing Delete should attempt to delete the folder. Chosing Remove
won't attempt to delete the folder but will remove it from the Nav
Pane "My Contacts".section.

If you choose the Folder List vew of the Nav Pane, how many folder
sets do you see?

OK. I may have found the answer. I had copies of outlook.pst in the
application data folder for Outlook that I called "copy of
outlook.pst", "copy 2 of outlook.pst" & 3rd. I thought Outlook only
looked at the one named Outlook.pst.

I deleted the copies & reopened Outlook. It complained that it
couldn't find the server for the copies & then went back to normal.

So I guess if I want copies of outlook.pst (in case I screw something
up), I should rename the extension. Is that right?

 

[Bob Eyster]

I've been doing this way for about 4 years and it hasn't harmed anything
yet.

Well, I guess what you say is written in stone? Anything anyone says in
these NG's can harm someone's PC, everyone of them are different. What works
for one may not work for another.

--

Bob Eyster
Windows 7 Pro 32 Bit

Then its best not to post information that could be harmful. Your method
can corrupt an Outlook profile.
--
Russ Valentine

I read the thread Russ. All I know is what works for me, it may not work
for others.

--

Bob Eyster
Windows 7 Pro 32 Bit

Bad advice. You never move an Outlook data file until you have
disconnected it from the profile. Read the thread before you post.
--
Russ Valentine
It appears to me if you want to make a "Copy of" your *.PST file just
move it to another directory then Outlook won't see it. I did this with
my Archive file and if I want Outlook to read it, I point OL to that
directory.
--

Bob Eyster
Windows 7 Pro 32 Bit


Brian Tillman [MVP-Outlook] wrote:

I have just noticed that if I right click "Contacts in Personal
Folders", there is an option to Delete it or to Remove it from "My
Contacts". Could you tell me the difference between these two
options?

Chosing Delete should attempt to delete the folder. Chosing Remove
won't attempt to delete the folder but will remove it from the Nav
Pane "My Contacts".section.

If you choose the Folder List vew of the Nav Pane, how many folder
sets do you see?

OK. I may have found the answer. I had copies of outlook.pst in the
application data folder for Outlook that I called "copy of
outlook.pst", "copy 2 of outlook.pst" & 3rd. I thought Outlook only
looked at the one named Outlook.pst.

I deleted the copies & reopened Outlook. It complained that it
couldn't find the server for the copies & then went back to normal.

So I guess if I want copies of outlook.pst (in case I screw something
up), I should rename the extension. Is that right?

 

[Russ Valentine]

The experience of one is anecdote.
The experience of many is evidence. It has become common knowledge that you
do not move, rename or delete a PST file until you have first disconnected
it from the Outlook profile.
--
Russ Valentine

I've been doing this way for about 4 years and it hasn't harmed anything
yet.

Well, I guess what you say is written in stone? Anything anyone says in
these NG's can harm someone's PC, everyone of them are different. What
works for one may not work for another.

--

Bob Eyster
Windows 7 Pro 32 Bit

Then its best not to post information that could be harmful. Your method
can corrupt an Outlook profile.
--
Russ Valentine

I read the thread Russ. All I know is what works for me, it may not work
for others.

--

Bob Eyster
Windows 7 Pro 32 Bit

Bad advice. You never move an Outlook data file until you have
disconnected it from the profile. Read the thread before you post.
--
Russ Valentine
It appears to me if you want to make a "Copy of" your *.PST file just
move it to another directory then Outlook won't see it. I did this
with my Archive file and if I want Outlook to read it, I point OL to
that directory.
--

Bob Eyster
Windows 7 Pro 32 Bit


Brian Tillman [MVP-Outlook] wrote:

I have just noticed that if I right click "Contacts in Personal
Folders", there is an option to Delete it or to Remove it from "My
Contacts". Could you tell me the difference between these two
options?

Chosing Delete should attempt to delete the folder. Chosing Remove
won't attempt to delete the folder but will remove it from the Nav
Pane "My Contacts".section.

If you choose the Folder List vew of the Nav Pane, how many folder
sets do you see?

OK. I may have found the answer. I had copies of outlook.pst in the
application data folder for Outlook that I called "copy of
outlook.pst", "copy 2 of outlook.pst" & 3rd. I thought Outlook only
looked at the one named Outlook.pst.

I deleted the copies & reopened Outlook. It complained that it
couldn't find the server for the copies & then went back to normal.

So I guess if I want copies of outlook.pst (in case I screw something
up), I should rename the extension. Is that right?

 

[Bob Eyster]

I concede to u, because you consider yourself always right, and you can't
argue opinions. I agree with your common knowledge statement, that's why I
never mentioned it because it is common knowledge!

--

Bob Eyster
Windows 7 Pro 32 Bit

The experience of one is anecdote.
The experience of many is evidence. It has become common knowledge that
you do not move, rename or delete a PST file until you have first
disconnected it from the Outlook profile.
--
Russ Valentine

I've been doing this way for about 4 years and it hasn't harmed anything
yet.

Well, I guess what you say is written in stone? Anything anyone says in
these NG's can harm someone's PC, everyone of them are different. What
works for one may not work for another.

--

Bob Eyster
Windows 7 Pro 32 Bit

Then its best not to post information that could be harmful. Your method
can corrupt an Outlook profile.
--
Russ Valentine
I read the thread Russ. All I know is what works for me, it may not work
for others.

--

Bob Eyster
Windows 7 Pro 32 Bit

Bad advice. You never move an Outlook data file until you have
disconnected it from the profile. Read the thread before you post.
--
Russ Valentine
It appears to me if you want to make a "Copy of" your *.PST file just
move it to another directory then Outlook won't see it. I did this
with my Archive file and if I want Outlook to read it, I point OL to
that directory.
--

Bob Eyster
Windows 7 Pro 32 Bit


Brian Tillman [MVP-Outlook] wrote:

I have just noticed that if I right click "Contacts in Personal
Folders", there is an option to Delete it or to Remove it from "My
Contacts". Could you tell me the difference between these two
options?

Chosing Delete should attempt to delete the folder. Chosing Remove
won't attempt to delete the folder but will remove it from the Nav
Pane "My Contacts".section.

If you choose the Folder List vew of the Nav Pane, how many folder
sets do you see?

OK. I may have found the answer. I had copies of outlook.pst in
the application data folder for Outlook that I called "copy of
outlook.pst", "copy 2 of outlook.pst" & 3rd. I thought Outlook only
looked at the one named Outlook.pst.

I deleted the copies & reopened Outlook. It complained that it
couldn't find the server for the copies & then went back to normal.

So I guess if I want copies of outlook.pst (in case I screw
something up), I should rename the extension. Is that right?