Duplex printing for the HP 7310 native drivers working incorrectly

  • Thread starter Thread starter Alistair Doran [1009382]
  • Start date Start date
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Alistair Doran [1009382]

Both on 64bit Vista and 32bit Vista PC's the HT OfficeJet 7310 All-In-One
native drives are working incorrectly when I print in duplex (which is
usually all the time!). Instead of the printer printing in book format it
keeps printing in "flip up format" on matter setting I pick.

Has anyone else had this problem and managed to solve apart from doing
manual duplex printing?

Alistair
 
Hi,

I too am very frustrated I sent an e-mail to HP which they didn't read
properly they were no help at all. I can't get duplexing to work at all, how
did you manage it and what does flip up format produce?

Steve
 
If you right click and click "run as admin" and then select properties and
go to device settings, you will "installable options" and the 1st is the
duplex unit. It's also worth watching the follow news group as there seems
to be some talk about new driver being released very soon.
Microsoft.public.windows.vista.print_fax_scan
 
HP has released a full driver/software update for Vista. Also to get the
duplex to work, be sure to go to printers, properties, device settings, and
enable the duplexer.
Best regards
 
Alistair Doran said:
Both on 64bit Vista and 32bit Vista PC's the HT OfficeJet 7310 All-In-One
native drives are working incorrectly when I print in duplex (which is
usually all the time!). Instead of the printer printing in book format it
keeps printing in "flip up format" on matter setting I pick.

Has anyone else had this problem and managed to solve apart from doing
manual duplex printing?

Alistair
Click to expand...
 
Alistair Doran said:
Both on 64bit Vista and 32bit Vista PC's the HT OfficeJet 7310 All-In-One
native drives are working incorrectly when I print in duplex (which is
usually all the time!). Instead of the printer printing in book format it
keeps printing in "flip up format" on matter setting I pick.

Has anyone else had this problem and managed to solve apart from doing
manual duplex printing?

Alistair
Click to expand...
 
Alistair Doran said:
Both on 64bit Vista and 32bit Vista PC's the HT OfficeJet 7310 All-In-One
native drives are working incorrectly when I print in duplex (which is
usually all the time!). Instead of the printer printing in book format it
keeps printing in "flip up format" on matter setting I pick.

Has anyone else had this problem and managed to solve apart from doing
manual duplex printing?
Click to expand...

Yes, there is a solution! Download the drivers for the HP Deskjet 6500
series. It will print correctly.
 
By adding and using HP6500 Officejet drivers instead of the 7300 it seemed to
work. We connected the printer directly to the computer using a USB cable
and noting it in the properties menu. We don't know if there are any
features we may have lost in doing this however, the correct duplex format is
more important to us right now. Incidently, this was the direction HP told
us to go from their on-line tech support.
 
If you posted in the correct group, you'd be offered a patch that would
correct this.

Try asking in print.fax.scan.
 
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