H
hmabes
I just moved to an area where cable modem is not yet
available. So I got SBC-YAHOO DSL. And my nightmare began.
Problem: Internet works fine. But when I activate
SonicWALL VPN client to connect to my work, my
communication becomes uni-directional. In other words, I
can not write to any network drives at work [error
message: The specified network is no longer available],
nor can I send any email out from Microsoft outlook [not
to people within the company, nor to external people.
Error message is as follows: Network problems are
preventing connections to the Microsoft Exchange Server
computer]. I also can access, copy from, and read files
out of my network drives at work.
Everything was in perfect working condition prior to
moving to DSL.
My environment:
- PPPoE account with SBC-YAHOO DSL with a SpeedStream DSL
modem
- HP Laptop running XP professional
- MS Exchange Server at work
- Sonicwall VPN client
- Microsoft Outlook 2000
- Laptop is directly connected to the modem.
I ran a test:
1. I took the laptop to a neighboring office, plugged into
their network, accessed Internet just fine, and then
activated VPN, and both way communication worked just
fine. That was of course not an SBC-Yahoo DSL line, it was
cable service, but at least I made sure that VPN is fully
operational from an external location.
I am tired of calling SBC support. Their first line of
support is a joke. Every time I call, they ask me to go
through the routine of shut down/power up sequence of
their modem and my laptop before escalation. I gave up on
them after a month.
Can anybody help me with this. My productivity is going
down the tube.....
available. So I got SBC-YAHOO DSL. And my nightmare began.
Problem: Internet works fine. But when I activate
SonicWALL VPN client to connect to my work, my
communication becomes uni-directional. In other words, I
can not write to any network drives at work [error
message: The specified network is no longer available],
nor can I send any email out from Microsoft outlook [not
to people within the company, nor to external people.
Error message is as follows: Network problems are
preventing connections to the Microsoft Exchange Server
computer]. I also can access, copy from, and read files
out of my network drives at work.
Everything was in perfect working condition prior to
moving to DSL.
My environment:
- PPPoE account with SBC-YAHOO DSL with a SpeedStream DSL
modem
- HP Laptop running XP professional
- MS Exchange Server at work
- Sonicwall VPN client
- Microsoft Outlook 2000
- Laptop is directly connected to the modem.
I ran a test:
1. I took the laptop to a neighboring office, plugged into
their network, accessed Internet just fine, and then
activated VPN, and both way communication worked just
fine. That was of course not an SBC-Yahoo DSL line, it was
cable service, but at least I made sure that VPN is fully
operational from an external location.
I am tired of calling SBC support. Their first line of
support is a joke. Every time I call, they ask me to go
through the routine of shut down/power up sequence of
their modem and my laptop before escalation. I gave up on
them after a month.
Can anybody help me with this. My productivity is going
down the tube.....