DSL setup Outlook 2003

  • Thread starter Thread starter Lewis Shanks
  • Start date Start date
L

Lewis Shanks

I am in the process of switching from Cable to DSL, and the transition is
most frustrating. I can still receive emails on my old web allocated email
address to work on the incoming side (as well as my cable email address),
but I cannot get any to work sending nor the new DSL email addresses to work
on outgoing either. The DSL email address works fine in Outlook Express, so
it is not the Outlook program. The DSL techies are no help at all, and can
only suggest using Outlook Express for the time being.
I get an error msg when trying to test the new addresses as fols: Log onto
incoming mail server (POP3). The specified server was found, but there was
no response from the server. Pls verify that the port and SSL information is
correct. To access these settings close this dialog, then check more
settings and check on the advanced tab.
Any suggestions?
Thanks
Lewis
 
None of the information you listed is in anyway helpful in assisting you.
If you have the correct information from your ISP and use either Outlook
2000 or Outlook 2003...if you are using a non-MS solution, then you are in
the wrong place. All you have to do is input the values in correct fields.

POP3 = postoffice.isp.X (com , net or ?)
SMTP = mail.isp.X
ID
mail ID
password

Outlook 2k/2k3 wizard will allow you to select from several server types
exchange, POP3, http, imap, others. If you are selecting Exchange, it must
be initially configured from mail applet in Control folder. There are many
ways to configure Outlook 2kx, you can't blame the DSL techies for not
getting involved in a probable quagmire of competing requirements for
corporate vs. custom configuration of outlook. If you intend to combine them
under outlook, instead of outlook express; then you will need to do some
independent reading.
 
Who is your isp some isp require that you use auth for sending email.
but the typical set up of out look is incoming mail is
(pop.ispname.com) and out goning mail is (smtp.ispname.com) and then
your account name should be the first part of your email address then
pw. if that does not work and mail does not come in but you are able
to surf the net fine it could be a dns problem to ware the mail srv are
not resloveing then you could go to www.samspade.org and do a ip whois
on the mail server. and use the direct ip address. but this is true for
any mail clinet and if you use any thing besides outlook some you have
to spec the ports for incoming mail its port 110 for sending mail its
port 25 I hope this helps. but if it does not post a reply with who
your isp is after the @


(-: Good luck :-)
 
zenner said:
All you have to do is input the values in correct fields.
Click to expand...

That's a fairly simplistic answer and, while it may be true in essence,
there are other factors in inputting "values in the correct fields" that you
failed to mention, like POP before SMTP, SSL, authentication on the outgoing
server, and the like.
 
Lewis Shanks said:
The DSL email
address works fine in Outlook Express, so it is not the Outlook
program.
Click to expand...

Since you can create an account in Outlook Express that works, can you
import that account into Outlook with File>Import and Export>Import Internet
Mail Account Settings?
 
Simplistic? Yes. But Its based on being a generic answer to very broad
complaint, it was on target. I have no idea of which ISP, DSL carrier or
interface the OP was using. The carriers that I have used have fields
clearly labeled as to which is SMTP and which is Postoffice...that makes it
pretty simple.


Again, my primary response to ignorance or unclear documentation would be
to contact the "help desk" or responsible agents of the vendor that provided
the product, as bad as they sometimes are, if you ask enough questions or
make enough of a stink, someone will give you good advice. That's what they
are there for, besides, they don't want you on the phone too long (it makes
them look bad) , so I say, let them do their job.

Too often, the prepackaged solution offered by carriers as a price leader,
is an attempt to save a few pennies. But it doesn't take into account our
national preference to have someone hold our hands, the majority of
consumers still can't or won't read, follow directions.

I think I gave the best advice possible with what was offered in the
question.
 
I need help setting outlook 2003 to use my dsl connection istead of trying to
connect via dial up. What do I do?
 
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